I dropped a drink on my keyboard

posted in: Liquid Spills | 46

Hi my name is Sam and was wondering if you could help me, I recently (last Friday) dropped a cordial drink on my keyboard which then soaked through. It will not power up but the DVD driver and fan will start under DVD mode (button on top near power button). Please could you give me any advice on cleaning the insides as I have been quoted £100 to get it clean which I don’t have?

Unfortunately, liquid spills are very unpredictable and any part in the laptop could be damaged. Even a part not affected by the liquid directly could go bad. A liquid spill diagnostic is expensive because the laptop must be completely taken apart for an inspection. In 99% it is not enough just to clean the system board or the keyboard; the entire part must be replaced. I think if you can fix your laptop for £100 it is a good deal. Some companies charge $120 just for the diagnostic and the price doesn’t include parts or labor charges.

46 Responses

  1. Hi,

    Just recently a great big cup of water was spilt over my Dell laptop. Hubby and I shut it down and let it dry out for 24 hours. After that it would not power up. After being advised by an independent repairer to get rid of it, hubby decided to pull it all apart and put it all back together. It now works, although the keys are all crunchy. However, the only way to power it up is to take the battery out and stick it back on. It then starts booting and works fine. I’m wondering if this would be a battery problem or if the “turn on” switch on the keyboard may be stuck? Hubby had a hard time completely removing the keyboard due to two screws that are positioned in the most unaccessible spot. If you have any advice whatsoever, I would be extremely happy :)

    Cheers,
    Sue

  2. Hi. I just spilled a big drop of tea, but only a drop over the touchpad. It never worked again. Theres something I can do?

    thanks
    Mariano

  3. Laptop Freak

    Sue,

    However, the only way to power it up is to take the battery out and stick it back on. It then starts booting and works fine. I’m wondering if this would be a battery problem or if the “turn on” switch on the keyboard may be stuck?

    Sorry, but it’s impossible to troubleshoot a laptop with liquid damage over the Internet. If you spilled a cup of water then most likely it went down to the motherboard and damaged it.

  4. Laptop Freak

    Mariano,
    What never worked again, the touchpad or laptop?

  5. About a month ago a full cup of coffee (including cream and sugar) dumped over the top of my Acer Aspire laptop. At this point, after removing the battery and power supply and letting drain/dry for a month it still won’t power up or even recognize the AC power source. From what I have read it is a strong liklihood that the motherboard is toast but that the other components may not be. I figure I have nothing to loose by trying to fix it (the computer is less than a year old I would hate to have to replace the entire thing). Can you guide me as to the best way to proceed? How to replace the motherboard, what other components to check that may have been damaged? I would appreciate any advice you may be able to offer.

    Thank you kindly
    Cynthia

  6. Laptop Freak

    Cynthia,
    I’ve never worked with Acer notebooks and unfortunately cannot guide you through the disassembly process. It would be necessary to open it up and examine each part inside the laptop. Most likely you’ll have to replace at least the motherboard and keyboard. Check out my disassembly guides for Toshiba notebooks, they might be helpful to you.

  7. Catherine

    My name is Catherine, and I’m thirteen years old. I was wondering if you can spare a few minutes to help me with this.

    A few hours ago, I was working on a project and I accidentally spilled some of the sticky liquid of the mango jelly snack I was eating on my laptop keyboard. I ignored it and just moved on, knowing that I’ve spilled some drinks before and my laptop still continued to work normally despite those previous accidents.

    I spilled it at around 2 PM. I didn’t notice any changes until a few minutes ago, around 7:30 PM, when the keys in which I spilled the sticky juice was hard to press. It’s like there’s liquid under. I’m really worried. Will my laptop’s hard drive get broken somewhat?

    Can I pry off my keyboard? I tried blowing it with a hair dryer but obviously it won’t work. Is there anything I can do to fix my laptop without having to bring it to a computer professional? If I have to pay for fixing this she’d probably kill me (in a figurative sense, of course).

    I’m using a Toshiba Satellite A105-S1712 model. I’ve seen some people say that Toshiba has a spill-resistant keyboard, but I’m not sure if this applies to my computer’s model.

  8. Laptop Freak

    Catherine,
    The keyboard is not spill-resistant. The hard drive will not get broken but most likely you’ll have to purchase a new keyboard and replace it. I doubt that you can clean up this stuff.
    It’s not difficult to replace the keyboard on this model but you still need some technical skills, maybe your dad can help you.
    Here’s a part number for a Satellite A105 keyboard: V000050260
    Here are instructions for taking apart the notebook, steps 9-12 for removing the keyboard. You have to be very careful with the keyboard connector on the motherboard, unlock it before removing the cable. If you break the connector you are in big trouble, you’ll have to replace the motherboard.

  9. oo

    i spilt nail polish remover (stupid, i know) on my keyboard, it discoloured some of teh keys a little (its okay I can live with that) but now im pretty sure my monitor isnt working, coz when I start up my computer, everything thats suppsoed to light up lights up (like the power button and that thing that tell you teh wireless is on etc etc, but the monitor wont display anything at all)
    help me!
    my latops a Compaq presario B1900

  10. UPDATE

    okay so i let my laptop sit out for a while and then I turned it on again
    firstly the screen turned on but didnt display anything (it displaed a whitish colour)

    that was on for about 5 minutes, then slowly it switched to teh windows loading logo, except you know that little blue bar underneath the logo?..it was moving but it was so slow, it took about ten seconds for it to move a tiny bit to the left

    anyway I got furstrated and left for about 10 minutes, when I got back my computer was working perfectly, but then suddenly in teh middle of it it just hung and then a while later it switched back to the white screen

    now im just confused

    any idea whats going on??

  11. Hi, i recently dropped some cranberry juice over my keyboard and when i pressed the buttons on the keyboard they came out with different letters as to what i was pressing. Is there anything i can do to help this problem? I’m in so much trouble as it was not my computer. PLEASE help me ASAP

  12. Lizard

    Hi all… I’ve got a Compaq Presario V4000 that I is less than a year old (but I’ve used it so much that it looks older). Well anyway, my boyfriend accidently spilled about 1/5th of a cup of punch on the keyboard yesterday. When that happened, he immediately flipped the computer upside down and we left it like that for about 10 minutes. We turned the computer back on and everything is fine. I typed random things in the Microsoft Word program and everything appeared alright. The only effect that I am aware of is the backspace key, which just feels like there’s a sticky substance underneath it whenever I tap it. Should I worry about anything else from that incident?

  13. hi i have just recently split a whole glass of coke over my dads keyoard all the other keys are working ut as u can see the ee and sleeep ray as in the ones dwn the ottem of the keyoard i spilt wen i was aout to go to ed and nw the ed dont work or the ray and my uncle and my dad tried fiing it and took the whole keyoard apart and tried to clean out the coke ut it did not work so please can i have some advice of how to sort it out thanks

  14. hey, a few months back my 1 year old daughter was looking at a dvd with my wife on my laptop, and vomited (juice)on the laptop. The laptop was pluged into my trucks power source. After a few minutes the sony vaio pcg-frv 25 shut down. It would not come back on. After i disassembled and wiped up the liquid i let it air dry for about 3 weeks to a month. I assembled the laptop back together and it came back on. The fan works but the screen is completely back. I cant see any images on the screen. “the juice went on the screen and down into the key area”. Can you please give me some feed back on this situation or any comment would be helpful. thanks samg

  15. Laptop Freak

    Samg,
    Test the laptop with an external monitor. If you cannot get image on the external monitor too, it’s possible the motherboard has been damaged and has to be replaced.
    Here’s some general tips.

    1. make sure the CPU is seated properly and is locked in the socket
    2. make sure the memory module is seated properly
    3. if you can get video on the external screen, check the connection between the video cable and motherboard. Reseat the cable and test again.

  16. Valerie

    We have a Toshiba notebook (only 4 months old.). My son tried to power it up the other week and the computer turned on for a minute (green lites) and then….black screen. However, when we took it for service they said it was fine,. Sure enough, got it home and it worked perfectly for a few days. Then, it happened again. Now they say coffee was spilled on the mother board, thus voiding the warranty and they suspect that is what is causing the damage. Well, we don’t have coffee in our home and you can pretty much tell that nothing was spilled from looking at the pristine keyboard. If coffee got spilled, I think it happened when they opened up the laptop for diagnostics. Now we have the computer back and it is working again abut I know it will go blank soon. What do you think is going on?

    Probably something is spilled onthe mother board becasue it smells like coffee now. But If that shorted out the mother board, why is is working intermittantly? Does that make sense? I would think it would just not work at all. Any thoughts? Can’t afford another laptop and really upset about all this.

  17. My hubby spilled beer on my a55 today. I took the machine apart properly and let it dry. I put it back together and the keyboard is the only thing that doesn’t work. If you lightly press the buttons in the middle (where the ribbon is, at 7, y, etc.) the computer starts to beep once every second, until the pc is powered down. I pulled up note pad while it was beepng, but nothing came up on the screen and the pc kept beeping. If I move the ribbon, the noise will sometimes stop and I’m able to make the keys respond, but they display the wrong info on the LCD. Would this be a keyboard only issue or a motherboard issue?

  18. Chris

    One year ago, my daughter spilled a cup of water or juice on my wife’s Compaq Presario. When that happened, I immediately flipped the computer upside down and cleaned the liquid, and we left it like that for about 30 minutes. I tried to power it up the the power came on but no screen – only black out screen. Every time when I start up my computer, everything that is suppsoed to light up lights up (like the power button and that thing that tell you teh wireless is on etc etc, but the monitor wont display anything at all)

    Please you help or suggestion is highly appreciated.

  19. Hi,
    Hope someone can help.
    A friend of mine has had a PCG-K86P since new but has not used it for at least 9 months due to the DC connector at the rear being broken. Last week she finally decided to buy the replacement part – this IO now have in my possession.
    I attempted to replace the broken part last night however I can’t seem to get underneath the keyboard.
    I have spoken to Sony who are unable to supply any documentation to assist.
    It looks like I need to take the LCD off to get to some screws but it didn’t appear obvious how to.
    Any help would be greatly appreciated as too would be anything else that I would need to be careful about.
    Cheers,
    Dean.

  20. Onitha

    This morning my office laptop was not powering up. It seemed that water had leaked from an AC duct on the ceiling and on to the keyboard. The model is a Toshiba A35 and since the waranty had expired, we opened up the casing and tried to dry up the water. We dreid up most of the water on the steel plate covering the circuit boards but were unable to go in deeper due to not knowing how to open it up. Then we dried it under a table fan for some time. The laptop now recieves power (the power light comes on) but there is no reponse from the hard drive or the keyboard (hard drive light does not come on / non of the keyboard lights like the caps lock light come on) and the screen does not have any display. Please tell me what to do. Also please advice me on how to reach the circuit boards (i.e. the mother board) as we could dry it up more thourghly. Please help. Thank you on advance.

  21. It was raining one fine morning and water seeped into my Dell lcd.

    I let it dry for 9 days and took out the power before that and flipped it upside down.

    But now when i turn it on i see some pixels on my lcd are brighter than the rest and they leave a nice trail of the water imprint all over my crusty lcd.

    Other than that, the laptop still functions properly. DO i have to replace my lcd and should i refrain from turning it on and let it dry some more???

  22. A drop of water spilled on my touchpad and now it freaks out and moves by itself or it just lags.

    can i do anything to fix this?

  23. Debs Bennett

    Well like a real dork i spilt grape drink in my new dell isprion running vista home premium, needless to say the lappie works fine except the keyboard. Eveything else is ok,other than the fact im running vista ugggggggghhhhhhh,so smart ass me looked in help files which suggested i use the on screen keyoard,whch is slow but it does work,do you think with a bit of time my keyboard will sort out and things will return back to vista normal whatever that is, apparently the mother board is fine,the only crap about it is my typing being slowed to a snails pace, and is boring,but functioning.

  24. I can’t tell you how many times I have read about water, fluid spilled on the keyboards.
    After several attempts to find a cove for the keyboard for my 17″ Toshiba laptop, I have hit upon a idea that might save others alot of grief..
    I just use Glad’s PRESS’N SEAL over the entire top of my keyboard.It clings perfectly and, surprised to discover that it also pulls out from under the keyboard, small pieces of hair, dust, etc..You can start over fresh as often as you like as this stuff is like super cheap compared to listed prices for covers that are almost impossible to find. I hope this info is helpful
    Good Luck~!

  25. Francois

    Hi,

    My girlfriend recently spilled a glass of wine on my Toshiba A75 computer. Except the keyboard which doesn’t work anymore and that I have replaced temporarily by a wireless keyboard, the computer still works fine… when it starts! The power button was all sticky, so it was getting more and more difficult to turn the laptop on. So I then opened the laptop and cleaned the motherboard as much as possible with alcohol. I also cleaned the power button to remove the sticky feeling. However, even now, I have to press the power button multiple times to get it to start. Do you think this kind of problem is related to the motherboard? If not, what are the other possible causes? If yes, I imagine that replacing the motherboard should get rid of the problem?

    Regards,

    Francois

  26. Ryan found the form

    After a spill on my toshiba m-105 and total disassembly the blue and orange LEDs light and the dvd opens under power but no OS or screen activity not even power blank
    i cant afford to replace this and could really use the help or advice thanks freak btw awesome guide detail!
    Ryan C

  27. My sister spilled water on her HP Pavilion zv5000 and sent it to me to look at. I took it apart and could not find any water spots, rust, arching, etc. The only thing that comes on is the blue power light when the button is pushed, either with the battery or AC power supply. Can I assume the system board is dead ? or should I be looking @ something different ?

  28. Hello, noticed some of my keys were sticky and assumed I had some kind of unknown spill. The keys work just fine, after cleaning with alcohol and a
    q-tip the stickiness went away. Well my speakers do not work, but when I plug in my headphones the speakers work fine. Any suggestions on what I can do? Thanks.

  29. Laptop Freak

    Theresa,

    Well my speakers do not work, but when I plug in my headphones the speakers work fine. Any suggestions on what I can do?

    You can try one suggestion I posted in here:
    Speakers stopped working after I used my headphones

  30. Hi, I’d spilled hot water all over the keyboard of my laptop, it would start up but with in 5-10 min it would automatically shuts off. I have run scans to see if any issues with the memories, and other scan it seem to be running fine. what should I do?

  31. Laptop Freak

    Tham,

    I’d spilled hot water all over the keyboard of my laptop, it would start up but with in 5-10 min it would automatically shuts off.

    I cannot tell you what’s wrong without looking at the laptop. Liquid spills are unpredictable. It’s possible that you’ve damaged the motherboard.
    It’s necessary to disassemble the laptop and take a closer look at the internal parts.

  32. Spilt milk over the keyboard of my HP pavillion dv9000 laptop so I took it apart and cleaned it up and made sure all the connections where in place let it dry for about 4 days and it started right back up. My problem is that over time when I restarted the laptop it kept taking longer and longer to boot back up . At first it was a matter of minouts then it progressed to hours then it went on to be that I press the power button on friday and the darned thing comes on finally on sunday morning. I have sence taken it back apart and can find no visable damage at all, no milk residue left, everything is in its place the battery, wall plug and all of that check out as being fine. What happend here ?

  33. Robert DeSantiago

    My daughter spilled water on my Toshiba laptop. Now, it almost boots up but not quite. It goes through the startup process over and over again.It never quite boots up all the way. It just goes round and round with the boot up process but never quite boots up all the way. Should I replace my hard drive ?

  34. GeenaMarie

    A few days ago I split a little milk on the keyboard pad of my Acer laptop. Freaking out, I dried it as best I could. I’m a total moron, so I kept using the computer figuring nothing would go wrong. It did the next day after I had reopened the laptop; after using it as normal for an hour or so, it froze up and the video I was watching skipped like a broken record player. I restarted the computer and what I got was a blank screen, nothing more. I can turn it on, it just won’t show anything and no tap of any possible button will change that. Is there any way I can fix this myself without having to tell my parents I broke my laptop? I’m 15 and accident prone.

  35. Rob Digital

    I spilled soup on my laptop the other night. i was able to clean it up quickly but now it won’t turn on at all. when i plug in the power cord the area lights up to show its changing however it wont power up at all. its an HP dvx2000 any ideas?

  36. My computer has a far worse problem.

    Last June 29, flashfloods hit our area, and my Toshiba Satellite L30 was under one meter of water for about six hours.
    I dried it as best I could afterwards by removing access covers at the back and using compressed air (moderate pressure) spray and low intensity heat from a heat gun plus a bit of sunlight.
    I tried plugging and turning it on after one week.

    The leftmost indicator light goes on solid green, the middle light remains yellow, and the rightmost light blinks at regular intervals, but this is not the same as the normal blinks. There is no sound from the blower fan.

    I tried to call the service center and explained the situation but I was told that it is most likely that this unit is beyond economical repair, and I have to pay for the diagnostics regardless of whether the unit gets fixed or not.

    Can I try a few things just to be sure that it is truly beyond repair without spending anything?

    Thank you very much for any advise or instructions you might be able to give. I’m just a newbie willing to try anything.

    Roly

  37. Laptop Freak

    roly,

    Can I try a few things just to be sure that it is truly beyond repair without spending anything?

    Disassemble the laptop as much as you can. Leave only three main components: motherboard, CPU and memory. Make sure all three components are properly connected to each other. Turn it on with an external monitor attached. Do you get anything?

    my Toshiba Satellite L30 was under one meter of water for about six hours.

    Most likely that this unit is beyond economical repair.

  38. Juice was spilled on my laptop keyboard. I cleaned keyboard thoroughly. The \ key is acting as if it is stuck. I replaced the keyboard,the issue persists. When I replaced keyboard I checked what connection I could see and everything look good with no sticky debris. With new keyboard installed the problem still persists. Could it be the motherboard? Should I just take it in to someone? Thanks.

  39. I somehow ended up with water all over my computer when i woke up…dell inspiron 1521…When I first woke up I tried to start it a few times and it wouldnt start and kept shorting out the charger…I then realized it was soaked and let it dry for about a week beside my woodstove and infront of a fan…I started it up and it worked but the screen is VERY dim…plugged in an external display and the computer works fine(Im using it right now) but the normal screen is really dim…after starting once it work for a bit but then it just faded back to almost complete black…anything i can do to get it going again ? Thanks

  40. A drink was spilled on a Compaq presario V5000. The unit was shut off and after drying it off it we powered up but nothing no drive noise or fan operation. Now it won’t even power up I can get a new moterboartd for around 50 Dollars. is there a way of telling what needs replaced prior to getting a new Motherboard?

  41. Hi I recently spilt milk (with sugar) on my Dell Inspiron laptop. It was only a little bit of milk on the mousepad, it started beeping and making static noises and then I turned it off immediately and left it to dry for a week. It works perfectly fine now, BUT my speakers appear to be damaged! Any advice would be great. Thanks

  42. hi! i recently and accidentally spilled iced tea on the lower left hand side corner of my sony vaio laptop including the touch pad. it took a while for me to turn it off, then before i could remove the battery the screen turned weird, it was filled with different colors, and then it died. i’ve drained and dried it overnight and it wont turn back on. is it really broken or is there a way to bring it back to life once more?

  43. Laptop Freak

    @ KC,

    i recently and accidentally spilled iced tea on the lower left hand side corner of my sony vaio laptop including the touch pad. it took a while for me to turn it off, then before i could remove the battery the screen turned weird, it was filled with different colors, and then it died. i’ve drained and dried it overnight and it wont turn back on. is it really broken or is there a way to bring it back to life once more?

    Sounds like the motherboard was damaged.
    Check out this post: http://www.laptoprepair101.com/laptop/2011/08/17/fix-laptop-after-liquid-spill/

  44. @Laptop Freak
    i’ve read the article in link.
    is there a possibility that even after cleaning the motherboard the laptop still wont work? and is it a really bad thing if the motherboard gets damaged?

  45. Laptop Freak

    @ KC,

    is there a possibility that even after cleaning the motherboard the laptop still wont work?

    Yes, it’s possible. It depends on the damage. If you see a lot of corrosion, most likely cleaning will not work.

    and is it a really bad thing if the motherboard gets damaged?

    It means you’ll have to replace the motherboard and Sony motherboards aver very expensive. Probably it’s better to buy a new laptop.

  46. thank you so much for your help ^^

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