No sound will come out from the internal speakers
Hi, I’m having problems with my Toshiba Satellite A50. No sound will come out from the internal speaker. But when I use the headset, I can hear a sound. I’ve checked everything and everything is set to play sounds, just not with the speakers alone.
I want to disassemble this speaker and see if there some dust or whatever, how can I do that?
If you want to replace speakers on Toshiba Satellite A50 notebook, you have to remove the top cover assembly. I haven’t created a complete laptop disassembly guide for this model yet, but I have instructions for removing and replacing the keyboard for Toshiba Satellite A55. You can use this guide and get some access to the speakers and to the connectors. I think that cleaning up the speakers will not help a lot. If you can hear the sound from the headset but not from speakers, then I would suspect that the speakers are bad, the speakers are unplugged or some sound circuit on the system board is damaged. Try to reconnect the speakers first. The speakers are connected directly to the system board through 2 little connectors located below the keyboard connector. You can see these connectors on the step 6; they are hidden under the white tape.
December 29th, 2006 at 7:22 pm
LoletArt,
On most laptops the sound card is integrated into the system card and there is no cables between the sound card and the motherboard, so there is nothing to disconnect. The message you are getting might indicate a hardware related problem. Do you have a recovery DVD or CDs for your laptop? The best advice that I can give you over the Internet is back up all personal data (burn it on CD/DVD or transfer to an external hard drive) and reload the hard drive using the factory image. If the same problem still exists, it’s possible that you have a faulty sound card.
December 29th, 2006 at 7:09 pm
Gigi,
Make sure the volume is turned on and is not muted. There are 2 places to check – the software volume control (the speaker icon located in the lower right corner on the desktop) and the VOLUME WHEEL located on the right side from the audio jacks.
Did you get a recovery DVD with your laptop? Start the laptop form the recovery DVD and reimage the hard drive. If you still have no sound even after the hard drive has been reimaged, it’s possible that you have a faulty hardware. Take the laptop back to the store and replace or return it.
December 29th, 2006 at 8:09 am
I have attempted everything but going into the BIOS. That part scares me. However, I may have skipped some info that could help. After uninstalling and reinstalling the device I get the message “This device cannot start.” When I go into the speech setup I get the message “No audio devices installed.” I don’t know if I may have disconnected something while installing the additional memory or if the device has blown out.
You guys are great with your responses. Thanks.
December 28th, 2006 at 11:40 pm
Chris,
Are you positive that you loading a correct driver for this laptop? Just in case here’s a link to drivers. I had the same machine about one year ago and I’m pretty sure I didn’t have any issues with sound. I was using Windows XP Pro. As a last resort, try reloading Windows XP again and installed drivers provided by HP website. If still no luck, then probably there is a problem with the sound board.
December 28th, 2006 at 8:56 pm
hi
i just bought a laptop in bestbuy which is Toshiba Satellite A100-TA4C, they didn’t setup the windows for me, by the way when i turn on my laptop, it started to install the windows directly. After the installation, i found the main problem is there’s no sound with my laptop, no matter with built-in speaker or external speaker or even with the headphone, it doesn’t work either. I checked in Device Manager, it has shown my sound card which is Realtek High Definition audio. It doesn’t have any error, it said the sound card works perfectly. I went to realtek website and update the driver, but it doesn’t change anything. Can u please tell me the solution for my sound card?
December 28th, 2006 at 8:07 pm
LoletArt,
I really doubt that adding an extra memory module is somehow related to your problem with sound. I’m not familiar with Acer laptops but I can assume that both memory slots are located on the bottom and you don’t have to take the whole laptop apart in order to upgrade memory, right?
Here’s something to try. Go to control panel and check properties for the sound. Make sure the sound is not muted, or turned all the way down. Check if there are any warnings for sound in the device manager, check if there is a yellow exclamation mark in front of the sound device. Enter the BIOS and check if there are any sound settings in the BIOS, may be the sound is disabled in there?
December 28th, 2006 at 6:04 pm
Hi,
I have a Compaq Evo N600c. I installed Winxp and now there is no sound. I went under device manager and it says it’s OK. The driver says it is OK. But under sounds it says “No audio device found”. I tried downloading sound drivers from HP but when it asks to install and I say “Yes” it disappears. I went to ESS and downloaded the driver and it goes through and asks to restart. But upon restarting no sound. No sound in phones either. It seems the drivers are not right. What can I do?
December 28th, 2006 at 10:35 am
I have experienced no sound on my Acer Aspire 3000 since I added a second memory card to my laptop. It came with Realtek Audio’97 and has given me grief since I purchased it. I have successfully added patches to make the Realtek system work but I believe I might have disconnected something while adding the memory card. Everything else is working great but I cannot get any info viewing the inside of laptop to make sure that it might just be disconnected. If it’s just a bad sound device, I’d like to replace it but need computer-challenged instructions on a compatible card and how to install it. HELP!!!
December 26th, 2006 at 9:29 pm
Bernie,
Why should you fix the laptop yourself if it’s still under warranty? You paid a lot of money for this unit. I would send it back to Toshiba until they fix it.
It takes a lot of time to disassembly this unit, here’s a guide for taking apart Toshiba Qosmio F15 notebook. You might use this guide as an example. Here are part numbers for speakers used in Qosmio G15, they should be the same for Qosmio G10.
Left speaker: P000409800
Right speaker: P000409810
I would recommend contacting the seller before you buy it. Just to make sure the speakers are compatible with your model.
December 26th, 2006 at 9:13 pm
Mariella,
I think you have a hardware related issue, probably a bad sound board. The sound board is integrated into the system board in this model and when it fails the whole system board must be replaced in order to fix the sound issue. Your laptop still should be covered under Toshiba warranty. Send it to Toshiba or take it to a local authorized service provider. Don’t wait until it’s too late and the laptop goes out of warranty.
You can try reimaging the hard drive, just to make sure it’s not a software related issue (I doubt it). Before you reimage the drive, backup all important personal data because everything will be erased during the restore. After that just boot the laptop from a recovery DVD and follow the wizard. If you still have the same problem with sound even after the restore process, then it’s 100% hardware related problem. Take it to Toshiba and they will replace the motherboard.
December 26th, 2006 at 8:55 pm
Ven,
If the sound comes from both external speakers then I assume the sound card (integrated into the system board) works fine. Probably the left speaker is bad and you’ll have to replace it. You can find a new speaker (left) if you search by the Toshiba part number: K000006420
December 26th, 2006 at 7:23 pm
Hi, I have a Toshiba Satellite M105 and I play games online at pogo.com. The sound cuts out for no reason and I have to exit out of all Mozilla Firefox windows and restart my game for the sound to come back on. Does the same thing in IE as well.
Thanks for your help! Happy New Year!
December 20th, 2006 at 5:44 pm
I have a Toshiba Qosmio G10.
Purchased new but one speaker was bad, works but lots of distortion when the volume goes above a very quiet level. Local authorized Toshiba repair shop was going to replace it on warranty, but Toshiba refused to provide parts. When it later went to Toshiba’s Canada repair depot for a new system board (on warranty), they fixed that but again ignored the bad speaker. Can I replace it myself? Where would I buy this harman/kardon speaker?
December 20th, 2006 at 3:29 pm
I am having a sound problem with my Toshiba Satellite P25. There is no sound coming from left lap top speaker. But when I plug in external speaker get sound on both speakers. Software is set for stereo lap top speakers. Any ideas?
December 19th, 2006 at 5:19 pm
I’m sorry, should have mentioned I have a laptop, Toshiba Satellie M105. Only six months old
December 19th, 2006 at 5:13 pm
Hi, when i’m playing sound through Itunes and other music software the sound stops but still continues playing according to the screen. Starting the song over sometimes fixes it, but once again the sound fades in and out. Anybody know what this might be?
December 15th, 2006 at 3:24 pm
Farbien,
If the sound works with Linux then most likely the problem is not hardware related. I would try re-imaging the hard drive one more time.
December 15th, 2006 at 3:18 pm
Ericson,
It might be not enough just update Windows, I would try reload the OS from scratch. Make sure to load a correct audio driver. Use a recovery DVD (or set of CDs) you got from Toshiba to reimage the hard drive. If you still have no sound, then probably the sound card is bad. Toshiba Portege A100 has a sound card integrated into the system board and if it goes bad, you’ll have to replace the whole board. Here are instructions for taking apart Toshiba Portege A100 notebook.
December 14th, 2006 at 8:50 am
[SOUND PROBLEM]
Hello,First of all i’m a French IT Guy
I own a Toshiba Satellite A30
I decided to reinstall it to get a fresh new operating system using the “Official Toshiba CD”
I did it once and it was perfect.
But this time, once i finished, no sound at all…
I checked all, no conflict, well recognized, nothing special to say, i even reinstall the sound driver from toshiba website, all is wel detected but it’s not working …. ;-(
Thing very interesting it’s when i boot with a LINUX live-cd, the sound works …
Whats happen ? any ideas ?
December 8th, 2006 at 6:32 pm
I’m having a problem with my toshiba portege A100. there is no sound at all even i put external speaker. i already try to update the drivers and even update windows. i’m using windows xp pro. i also tried to roll back the sound driver but still not working. can somebody help me? is there a posibility to fix this without replacing my whole board?
December 3rd, 2006 at 8:56 am
I have a TE2100 and I have this minor problem recently.
When I use my headphones, audio only comes out from the right side. I thought something was wrong with them, so I bought a new one. But the same problem occurs.
I tried the new headphones on another laptop, and it turns out that they are fine. So it is not the headphones’ fault. There is nothing wrong with the soundcard too; the audio works just fine when played from the speakers.
So I think something is wrong with the connection somewhere to the audio-out port.
Can you show me which part(s) might be loose and may need soldering?
Thanks.
November 21st, 2006 at 1:13 am
I own a Toshiba Satellite 1410-sp173 and got the motherboard fried in a electrical storm. Got the motherboard replaced (they told me so) but the sound and the modem are not working, nor through the speakers or with the headphones. The sound card seems to be fine because this model has the option to play CD´s with the computer shutted down and works great. But if I try to listen any sound file through the OS nothing happens and says that there is no sound devices. I have XP Pro installed. I know the modem card is installed and the sound card appears to be properly connected the wi-fi card is not present. Any ideas?
November 8th, 2006 at 8:00 pm
Rob,
If your laptop is still under warranty, take it to a Toshiba service center.
If it would be a software problem, it wouldn’t fix itself for a while. Sound like a hardware issue. I think you might have a problem with the sound board. If the sound board is bad, the entire motherboard has to be replaced.
November 8th, 2006 at 4:57 pm
I also have a sound problem with my Toshiba satellite M70. I was playing a video game and then It went to a blue screen to ‘dump physical memory’ and when it rebooted the sounds coming from the speakers were nothing but high pitched squeals. The sounds play when at times when sounds should be playing, at startup, opening music or video. So its in sync with when sounds should happen. I tried using headphones and get the same sound so it can’t be the speakers, I left it off for an hour and turned it back on and the sound worked again, but I tried that today and its back to what it was and won’t fix itself. I reinstalled the realtek ac97 drivers and it still doesn’t help. What could be the issue? Thanks in advance.
November 7th, 2006 at 7:33 pm
I guess you are talking about the sound driver. Usually you can get it from the manufacturer website in downloads section.
November 7th, 2006 at 6:20 pm
i think i deleted the program that runs the sound on my computer, do you know how to get it back?
October 30th, 2006 at 11:49 pm
Patrick,
It sounds like a hardware issue to me. Sorry man, I don’t know any quick solution to fix this problem. If the sound board is integrated into the system board, it might be necessary to replace the system board.
October 29th, 2006 at 11:15 pm
I bought laptop in dec 2004, brand Techdos Mind mobile 1410 PM. (www.techdos.com). The specification is:
Intel Centrino 1.6Mhz,
2 x 256 Corsair DDR RAM
60GB Seagate 5400 8mb
Geforce Go 5200 64mb
I have a problem which occurred frequently, the problem is, when i turn on the laptop, my sound card is not detected, to make it detectable, i had to turn off then turn on again the laptop. Usually it occurred in the morning or after i haven’t use the laptop for hours
I already tried update the sound driver (Realtek AC 97), but the problem still persist. Eventhough I can live with this problem, it would be good if there is a solution available. Thank you very much.
October 20th, 2006 at 3:13 pm
Fyall,
First of all make sure it’s not just a bad internal speaker. Connect an external speaker or headphones and see if you can reproduce the problem. You are right, it also could be just a loose connection.
I have created disassembly guides for some Toshiba laptops (www.irisvista.com). Unfortunately, I don’t have a guide for taking apart Toshiba Satellite 2430. Let me say that all Toshiba laptops are similar and share the same disassembly steps for any model. Read through a few disassembly guided and you’ll get an idea how to take it apart.
October 20th, 2006 at 8:46 am
I recently bought a Toshiba Satellite 2430 Laptop off ebay which had a faulty HDD, I replaced
the HDD and installed XP and the laptop was working fine. I have noticed however that when playing any sound whether it be DVD/CD or a sound file on the computer it crackles sometimes or loses sound altogether and if it is a DVD that is playing the movie jerks at the same time. I have traced it to the smooth areas either side of the touch pad as when I press firmly here it can cause the problem. I am thinking a loose connection is the problem, does anyone know of this problem or can help guide me to the disassembly of the problem area? Also I think the ac power connection could be loose but I understand this is a known problem. Any help much appreciated.