Comments on: When I turn on my laptop it starts booting and then the screen goes blank

By: Littlelottie

Littlelottie — Fri, 13 Feb 2009 20:15:20 +0000

My laptop did the same thing…. try turning it off. taking the battery out pressing the power button a few times and putting the battery back in. it is cause to a build up of static, when left on for periods of time

By: Danny

Danny — Sat, 29 Mar 2008 04:24:54 +0000

hi, I got the same boot up problem on my vaio c190P. It boots up to the VAIO logo screen and just freezes there. I tried reseating the memory, install a different hard drive, connect to an external monitor, but nothing worked. If I repeatedly tapping F2 key to access BIOS, the VAIO logo screen just blink to a black screen and freezes there. All indicator lights work fine it looks like it does read from the dvd drive.

By: toshi

toshi — Tue, 19 Feb 2008 22:31:57 +0000

hey my toshiba satellite a55 starts and then shows a screen that windows did not start successfully then gives me 5 options safe mode, safe mode with networking, safe mode with command prompt and last known good config…..and start windows normally…then when i choose an option it starts to the windows screen then shuts off and restarts….and it keeps doin that….help plzz!!

By: Laptop Freak

Laptop Freak — Wed, 14 Nov 2007 06:58:55 +0000

David Black,
Did you test the laptop with an external monitor? Do you see the same lines on the external screen?
I opened a new thread with your question, hopefully somebody can help you to narrow down the problem.

By: David Black

David Black — Tue, 13 Nov 2007 05:10:51 +0000

I have a Inspiron 9400/E1705 with a nvidia geforce go 7800, when i start the system (DELL logo) appears green vertical lines through all lcd display, when i tried to test the 3D the display die and then a blue screen say the hardware is something wrong and the driver, i’m not sure if the card is bad,because it works for a time and then failed , i tried to reinstall O.S.(windowsXP) and drivers and it works for a while and then fail so now i have uninstalled the nvidia driver when i started windows the diplay is good with no lines but poor resolution due to video card is uninstalled .

By: josh

josh — Wed, 03 Oct 2007 03:15:19 +0000

hi there i have a inspiron 5100 i got and eror system memory has changed hit f1 continue or f2 to set up utilty ididnt change and ram for this to happen few days go i opened it up the cleaned it with rubbing acolcol b/c i had lots of dust in it after cleaning when i put everthing to geting i dont see anyting starting up i just see the power and the batt light on . dont know whati did wrong please help me with this problem my warenty is expired
please help me

By: Ridwan

Ridwan — Sat, 11 Aug 2007 07:32:33 +0000

Hi guys,

I know this issue was discussed long time ago, but i got the same problem as Leroy’s. I quoted Leroy’s problem here,” ok specifically the laptop is having green vertical lines all over the booting process, some times the machine starts windows but besides the green lines the resolution and quality of the image is the lowest of the lowest I have ever seen. When I go to device manager the video card icon has the exclamation ” ! ” symbol on it. It could be a damage video card, if so is it integrated to the motherb.? If so Do I need to change the whole MB?”.

My laptop is DELL INSPIRON 9400 with NVIDIA Geforce 7800/7900 video card. I already called Dell, they thought it is probably my video card. First time, i thought that way, but i am confused now. Since i did research online, most the time, they said motherboard problem or memory. That makes sense for me because if the video card is broken, why i still can boot the laptop thru safe mode and can see everything on the screen after that?

I already connected my laptop to an external monitor, the green vertical lines showed up on the external screen also. I have no idea this is really video card, memory, hard drive or motherboard problem. So, my questions are:

1. Which part is the most possible broken in this issue?
2. Assume the video card, is NVidia Geforce integrated to the mother board for Dell Inspiron 9400, so i need to change the motherboard also even if the motherboard is not broken?
3. How to turn off the laptop monitor when i connect the laptop to the external monitor in the future?

By: Chris

Chris — Thu, 21 Jun 2007 20:52:23 +0000

Rudy,
Did you ever find out how to remedy your problem? I have a similar situation with my Toshiba Satellite. I’ve tried booting in Safe Mode with the same problem – it brings up the Toshiba screen then the Windows XP screen (while it’s loading it) and then nothing. I also tried the Enable VGA mode option in that same “Windows Advanced Options Menu” screen (by pressing F8 before XP loads). I also tried the using the “Last known Good Configuation” option and same result (also same thing occurred after hooking to another monitor).

I can tell the screen is still on but it’s like it has no Video device and doesn’t know how to get it installed without help. I’ve tried using my Toshiba restoration discs – unfortunately since the computer came with an older win OS – it’s not really much help. I would love to simply try booting from my XP disc but my friend just snapped it half yesterday by accident (don’t ask). Needless to say I find myself in quite the pickle. Do you or anyone else have a suggestion for me here that won’t cost me an arm and a leg to purchase another Retail WinXP Disc?

By: Rudy

Rudy — Thu, 17 May 2007 03:59:45 +0000

I have a Toshiba satellite A55 that boots up but the screen freezes during the boot up. I know that it completes the boot process because the windows sound plays and the network card lights up. I have tried useing another monitor and it also freezes so it can’t be the screen.

By: Steve

Steve — Tue, 06 Mar 2007 16:11:33 +0000

laptopfreak,

Thanks for the reply (and the website!). I have already vacuumed out the area around the heat sink and its fan. Also, Dell’s hardware-check program shows all hardware is working properly, including the fan speed control, the processor temperature gauge, and everything associated with the display.

Regarding the screen dimming: if the inverter is to blame, then why does the screen look fine until it reaches a certain point in the boot sequence? I think the big clue here is that message about “Entering Manufacturer Mode”, because right after I see that, then the screen immediately goes dim and the fan starts whizzing away. It’s like the laptop can’t remember what type of computer it is, so instead it uses some totally unsuitable default parameters.

My suspicion is this has something to do with static electricity. Why else would the problem self-heal, just by letting the laptop sit for a day or so?