My laptop keeps shutting off for no reason

I have a Toshiba Satellite A75, the problem I’m having is it keeps shutting off for no reason, I can’t figure it out, but the only way it won’t shut off is if I only use it on a fan. It feels kind of warm but sometimes it doesn’t have to be on for maybe 5 minutes and it happens too. If you could help me with this issue it would be greatly appreciated. Thank you.

If your laptop shutting off without any reason, then I am almost 100% positive that you are experiencing a laptop overheating problem. This is a very common problem with Toshiba Satellite A70 and A75 laptops and could be easily fixed if you clean the heat sink. Overtime the heat sink gets clogged with lint and dust. It ruins normal air flow inside the heat sink and the heat stops dissipating. As a result – the CPU overheats and the laptop shuts down. In some cases it would be enough just to blow off the heat sink with compressed air to get the laptop back to normal condition. Try to clean it with compressed air first. Sometimes it is necessary to take the laptop apart, so you can access the heat sink and remove all collected overtime dust and lint. I covered overheating problem with more details in this post.


 

135 Responses to “My laptop keeps shutting off for no reason”

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  1. 120
    james Says:

    my laptop does go into sleep mode but thats not really the problem it shuts down because a little thing pops up saying “windows has recovered from an unexpected shut down” i can click on look for solution but nothing happens

  2. 119
    Laptop Freak Says:

    james,

    well my laptop keeps shutting down on its own but its only when i leave it alone for a little while like i will go eat dinner then about an hour later it will shut down i dont think this is a overheating problem because it would be shutting down when i am on the laptop to and this only happens if i leave the laptop for an extended period of time can anyone help me?

    Check laptop power settings. Most likely the laptop goes to sleep mode after a while.

  3. 118
    james Says:

    well my laptop keeps shutting down on its own but its only when i leave it alone for a little while like i will go eat dinner then about an hour later it will shut down i dont think this is a overheating problem because it would be shutting down when i am on the laptop to and this only happens if i leave the laptop for an extended period of time can anyone help me?

  4. 117
    azoozi Says:

    my laptop heats up very quickly could this e the reason why my laptop is shutting down unexpectedly?

  5. 116
    duece Says:

    HI! I have a Gateway MX6426 I formatted it with Windows XP service pack2 and I download the software for my laptop. I can’t get an Internet because there is no ethernet on it. can you pls. help me where can I download a free ethernet driver for Gateway MX6426?

    Thank you!

  6. 115
    Channell Says:

    Hello, I have an acer aspire 3690. and every time i go on sims 3 it turns it self off when its on charge. this happens about half an our into the game.

    also my battery onli lasts about 15 minutes with out charge when it is fully charged. why is this .

  7. 114
    Cherise Says:

    I have one more question…My guest profile does not load…I get a message stating that they cannot load the guest profile..” The User Profile Service service failed the logon. User profile cannot be loaded.” Can someone please tell me how to fix this problem? I am completely frustrated. Thanks once again!

  8. 113
    Cherise Says:

    Hi there i wonder if anyone can help me…I am presently situated in Trinidad and Tobago..But i purchased my laptop online…Some time after purchasing it i have been getting minor problems,but now the problems have escalated…Recently my laptop shuts off without warning…I realize this happens a lot when i am playing games…I thought it was maybe a virus but i ran a comprehensive scan and nothing was found. Also my screen sometimes goes a white blank,and i have to tap it for the display to show.I’m really worried,it has only been a year and a few months since i got my laptop and as it is there are no toshiba companies where i live to help with support..I have a toshiba satellite p305d-s8818. I forgot to mention that my laptop almost fell,i tripped on the ac adapter,but luckily i caught it in time,however the ac adapter,bent into the laptop,and i tried to fix it but it made it worse and it gives a lot of problems to charge,i have to play around with it before it begins to charge…I realize the shutting down problems started occurring some time after this mishap…Can someone please help me,because i am very frustrated,especially since i am miles away from a toshiba company…*sigh*..Thanks in advance…

    P.s another minor problem is sometimes the cd/dvd drive don’t read dvd’s/cd’s,neither shows up in my computer. I have to restart and open the drive in order for the dvd/cd to be read. Can anyone tell me why this happens.Thanks again!

  9. 112
    Rob Says:

    Hi,

    I bought a Asus RT-NT 15 wireless “n” router after my Linksys died. Was able to setup network with accepted MAC addresses. Worked great until Monday when my wireless laptop and 2 desktops lost internet connection. The lights on the Cable modem and router were both fine and showed connectivity but my pc all showed limited or no connectivity. I rebooted the modem and router was back up but last nite happened again. I didn’t change any setting on the router access page to cause the first outage and did nothing after the second one either.

    But seem to lose IP to both WAN (desktop & laptop) and also a LAN port1 pc.

    What should I do to setup this router to stop losing my connection please?

  10. 111
    Rob Says:

    Hi,

    My Toshiba A210 with Windows XP was running great until I had to replace 19v 3.95a Toshiba power supply. Was sold a universal but after 5-10 minutes very hot and touchpad & cursor freeze or non responsive. But unplug ac power and use battery it’s back to normal. Went back and told adapter is fine must have virus in laptop. The went to second place he changed ac plug on laptop sold me a new ac adapter 19v 3.42a and worked fine no freezing touchpad or cursor. But my kids wrecked that adapter too so I bought a toshiba 19v 3.95a replacement and now this one is doing the same thing with freezing and non responsive. Tried reinstall Synaptics driver changed location of laptop upstairs to downstairs but still problems.

    It came with Vista Home but I formatted and switched to XP no other problems and worked great until original Toshiba AC adapter died.

    What should I do re-format and do XP or try find recovery discs and go Vista?

    Thanks in advance for help.

  11. 110
    E Says:

    I have a Toshiba Satellite A210 Windows Vista Home Premium, for some reason it just stopped working, first it went to some blue screen and ever since then it won’t go to the Login screen. It only works on safemode, and even then it shuts down by itself. I’ve tried system restore, but that doesn’t work. I need a solution ASAP, please.

  12. 109
    Leonardo Says:

    i got a dell laptop
    and for somereason it keeps shutting down every time i use imvu chat program
    even when i just truned it on
    what is wrong with mine?
    ill send in the type of laptop later but i payed 2000$ for it so its one of the good ones

  13. 108
    Chuki Says:

    Dear all,

    I got very Toshiba Settalite M200 Notebook, It was shutting down and rebooting quite often and recently I tried to format with WIN XP Pro SP3, in the first place it was very difficult to complete the instrallation as it keept rebooting and turning off. After long try I got it installed and i have loded everything well as far a am concerned but unfortunately when I turn on this morning it keept on turning off and on and my desktop icons are not showing alos. for desk top icon i tried explorer.exe… please help me what should i do and what would be the problem…
    Please forgive my spellings…

    thanks in advance

  14. 107
    devin cantey Says:

    well i got this acer laptop december 25 2008 well for about 3-4 months it works fine but about when it reaches like may june it shuts off on me and i hear a cliking sound when it shuts of it is when i play batlestations midway online i play it for 3 mins then shuts of on me cn somone help me with tht plzzzzzzz

  15. 106
    Sunflower Says:

    I have Acer Aspire Laptop, Vista- bought brand new a few months ago. Just recently every time I listen or watch streaming radio/tv (does not matter which media player I use nor which streaming site I use) my laptop SHUTS OFF COMPLETELY after half an hour or longer. Then the headache of turning it back on thereafter…. What on earth is the problem????

  16. 105
    Vinay Says:

    My laptop is an Acer Aspire 5633WLMi and I use Windows Vista Ultimate on it, the problem is that it randomly starts making a clicking sound whilst you use it then it freezes and then it turns off, when I try to turn it back on the clicking noise comes back and then goes to a command prompt screen saying details about the ethernet driver, it loads for a little bit then on the screen it says Operating System not found…, after repeating turning it off and turning it on it comes to the screen which asks me whether or not to start Windows in safe mode or not and enables me to operate Windows normally, until the clicking sound comes back. I’ve tried everything, upgrading the RAM, cleaning out the fan, I cleaned out the whole laptop but it still happens. What else could I do? Please help me!
    Thanks

  17. 104
    April Says:

    My Dell laptop powers down whenever you try to use it plugged in. You can use it unplugged but the minute you plug it in, it powers down. Whats causing this? It can’t be over heating in a matter of seconds can it?

  18. 103
    Emily Says:

    My dad just got off the phone with gateway and apparently there was a build up off static on my computer. I had been walking around the house with just socks on while carrying my computer and that created too much static in the computer so it shut off. The fix is to take the battery out and do not plug in the A/C adapter and hold down the power button for 60 seconds. Just thought other people might want to know. I feel really stupid….

  19. 102
    Emily Says:

    I was using my laptop and it just shut itself off. I was able to turn it back on right away but then, not even ten minutes later, it shut itself off again and I haven’t been able to turn it back on.

  20. 101
    Justin McClory Says:

    Recently my laptop has been shutting down every time I try to play certain games like LOTRO and Atlantica which aren’t the highest performance games I have but it works just fine with Hellgate London which pulls the most power out of all my games. I have a Toshiba Satilite X205-SLi1. It has Dual SLI capabilities with the Nvidia 8600M GT, and I recently upgraded the memory to 4GB(issue was happening before the upgrade), I have already ruled out that the laptop is not over heating because I can power on my laptop instantly. At first I thought that the laptop was freaking out because of the HDMI cable, but once I unplugged it and tried the two games list above on the normal screen they still caused the computer to power all the way off randomly. I uses the boot disk that came with the laptop to ghost it, but even after doing that the errors are still occuring. Some times when I am playing those games they lock up and an error about the display drivers failing then coming back up pops up. I went to the Nvidia website and download/installed the latest drives but now the laptop seems to shut off faster. Do i have a bad graphics card or is this something completely different?

    Computer information:
    Toshiba Satilite x205 SLI 1
    Windows Vista Home Premium 32bit SP 1
    Intel Core 2 Duo T7250 @ 2.0GHz 2.0GHz
    4GB Ram (even though windows only recognizes 3)
    NVIDIA GeForce 8600M GT x 2

  21. 100
    Puntacana Mike Says:

    My t41 has the same problems as noted….black screen….reboot…sometimes…yes….sometimes…no. I have found that by propping up the back of the laptop, thus putting pressure on the battery, things are more reliable…..but even that is becoming less so. I found that by pushing down on the casing with my finger… just to the left of the on/off switch, the start up is good…at least for a while, thus I wonder what is under that area that might have a loose connection…just a thought.

  22. 99
    Laptop Freak Says:

    Abhinay,

    My laptop keep shutting down for no reason even its pluged in or the battery is full i down’t know why?I keep it in my lap and does block the fan?

    1. Try cleaning the cooling module using compressed air.
    2. Keep your laptop on a flat surface which allows airflow underneath the laptop.
    Will it shut down after you do that?

    Should i send my laptop to the pc repair center?

    Try my suggestions first.

  23. 98
    Abhinay Says:

    Hi! I have a ASUS X35S series got it like 4-5-6 months ago.My laptop keep shutting down for no reason even its pluged in or the battery is full i down’t know why?I keep it in my lap and does block the fan?Some times my major works couldn’t be saved!:( It won’t give a sighn its turning off simply its just shuts down! I tried to let it cool for some time and try it but no use! Should i send my laptop to the pc repair center?? Thanks

  24. 97
    Aquila Says:

    I have been having the exact same problem! My laptop, Sony Vaio PCG-K33, keeps shutting off for no reason. I was given a hint initially that it might be overheating and I believe it at first because I personally observe my laptop getting hot after just a few minutes. However, I had it checked out at Circuit City and they told me that it failed the hard drive test and needed replacing. So I did that! I replaced my old hard drive with a brand new one. It did stay on longer than before yet it still shuts off. So then I got another opinion from Best Buy and the guy said that it couldn’t be the hard drive that causes the laptop to shut off. He was certain that it was an over-heating issue so he talked me into buying a cooling pad. IT STAYS ON MUCH LONGER NOW BUT STILL SHUTS OFF! CAN YOU HELP ME? I saw in one of your replies that you suggested a person access her heat sink; how can I access mine? I did purchase the air duster for laptops also. I did notice that my laptop runs much faster since I replaced my hard drive though. I just still have no answers and I cannot afford a new laptop right now.

  25. 96
    Tony Says:

    Hi. I have a Toshiba Satellite A305-S6825 and had it for a year now. The problem, I left it for 2 minutes without touching it and then it switches to the Login Screen. I sign in and then waited again and does it again. how can i resolve this. Thanks.

  26. 95
    worriedinbirkbeck Says:

    Came home from work last night and my daughter admitted she had dropped my laptop whilst using it – it was working fine but the back/battery bit was not flush/on tight. I took it out (weird but laptop stayed on) and refitted. Everything has been okay with the laptop until 15mins ago when it just shut down :( Not just the screen but everything. Pressed the power button and nothing happened but pressed it a few seconds later and it came back on.

    I am currently using it right now. It is a DELL Vostro 1500 bought new August 2007. I have not had any problems until now and it is out of warranty which sucks :(

  27. 94
    Laptop Freak Says:

    marioara,
    I think your laptop has a bad/defective LCD cable. I posted your question with some troubleshooting tips here: The screen goes black.

  28. 93
    marioara Says:

    ok..i have a Compaq laptop..its about a year and half old. lately for about a week, when i touch the lid or move the laptop a certain way, the screen goes black or the contrast is really dim. the buttons on the laptop are still lit but everything else seems shut off.. but not really. i try everything i can to turn it on but it wont turn on. so i have to force it to shut down. I dont know why it would do that. it happens at the worst times..please help

  29. 92
    Laptop Freak Says:

    Will,

    I have a Gateway MX6426 and its about 2 years old. I hardly ever use the computer due to this problem, now I am forced to. The computer whenever I am playing a video game just turns off. It can be anywhere from 10-20 minutes into the game.

    Overheating? Did you clean the cooling module with compressed air?

  30. 91
    Will Says:

    Hello everyone, I have a Gateway MX6426 and its about 2 years old. I hardly ever use the computer due to this problem, now I am forced to. The computer whenever I am playing a video game just turns off. It can be anywhere from 10-20 minutes into the game. My computer meets the requirements to run the games (it happens with more then 1 game, all of them so far) and it only happens when I am playing. I can watch movies, surf the net, everything else with no problem. What is it that is causing the whole computer just to shut off? Please any advice or ideas are welcome!

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