My laptop keeps shutting off for no reason

I have a Toshiba Satellite A75, the problem I’m having is it keeps shutting off for no reason, I can’t figure it out, but the only way it won’t shut off is if I only use it on a fan. It feels kind of warm but sometimes it doesn’t have to be on for maybe 5 minutes and it happens too. If you could help me with this issue it would be greatly appreciated. Thank you.

If your laptop shutting off without any reason, then I am almost 100% positive that you are experiencing a laptop overheating problem. This is a very common problem with Toshiba Satellite A70 and A75 laptops and could be easily fixed if you clean the heat sink. Overtime the heat sink gets clogged with lint and dust. It ruins normal air flow inside the heat sink and the heat stops dissipating. As a result – the CPU overheats and the laptop shuts down. In some cases it would be enough just to blow off the heat sink with compressed air to get the laptop back to normal condition. Try to clean it with compressed air first. Sometimes it is necessary to take the laptop apart, so you can access the heat sink and remove all collected overtime dust and lint. I covered overheating problem with more details in this post.

149 Responses to “My laptop keeps shutting off for no reason”

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  1. 149
    Dennis Kopp Says:

    Have A Toshiba Laptop and an error keeps coming on won’t let you do anything . The ettr F is the little box and then the other is an errpr with some numbers.

  2. 148
    Laptop Freak Says:

    @ doc,

    The heatsink problem “sounds” good as mine shuts off too, but…why doesn’t it shut of if I use a linux live cd in it?

    It’s possible that Linux uses basic drivers and doesn’t load CPU or video card 100%. I’ve seen it happening before.
    A laptop runs fine with Linux live CD but when you boot Windows, it starts shutting off because of overheating.

  3. 147
    doc Says:

    The heatsink problem “sounds” good as mine shuts off too, but…why doesn’t it shut of if I use a linux live cd in it? Does the hdd create that much extraneous heat? There has to be another issue of dissipating heat from the cpu assuming that’s the true issue. Isn’t there some kind of compound used on the heatsink that aids in drawing heat away from the cpu? Maybe it’s sub-standard. Maybe the heatsink alloy itself is substandard and an aftermarket is the solution. This is too wide spread.

  4. 146
    DOMINIC Says:

    h/p laptop shuts off on owe 3 times in two weeks puzzled help

  5. 145
    ben Says:

    i have a NEC laptop and every so often it shuts down i have searched for viruses and nothing has come up and it doesnt feel too hot can anyone give me any advice please

  6. 144
    Nella Says:

    Hi there!
    I bought a Samsung M40 second (or quadruple?) hand.It is in mint condition as far as looks are concerned and I was assured its fine working order.
    It keeps going into standby at infrequent intervals. You have to wait until you press the power button to exit standby.
    The machine then sometimes switches off – immediately, – after a few minutes, or – after a longer space of time.

    On the other hand you can leave the PC on overnight and it seems fine.

    Twice now the screen has gone black with a hint of the open windows still just about visible onscreen. Had to reboot to “fix” this.
    :::::::::::
    The energy options are not the source
    :::::::::
    Scans with AdAware/HouseCall: negative for viruses etc.
    The temperature does not seem overly high (compared to same model that used to switch off when a lot hotter/nearing 80 degrees C)
    I am loading a diagnose tool to monitor the temperature as I am writing this anyway.
    :::::::::::::
    The adapter does not seem to be the problem, exchanged it with one that is working fine – problem persists.
    Monitor switches off no matter wether accu/battery is in or not.
    ::::::::

    Unfortunately I got no monitor to connect and check.
    ::::::::::
    I sort of suspect the keyboard, esp. keys on the left half, but there’s no reliable way of testing that.
    ………
    using external keyboard, fine so far, even running a dvd in the background
    - but that cannot be a longterm solution

    :::::::::::::::
    There is little software installed (Windows XP home pre-installed by seller), IE, Firefox, VLC mediaplayer, AdAware, Housecall Launcher, CPU-Z & GPU-Z, Intellimouse and Webcam-Software.
    no memory-intense software has been run when problem occured.

    RAM 512 MB should run fine even with bigger applications.
    :::::::::
    The harddrive (should be 80 GB) seems fragmented (C: around 20 GB and D: shows 0 GB), when wanting to save to D: a message pops up “disk not formatted, format now?”
    not sure whether to just hit YES or whether something else is amiss here.

    is there too little space allocated to C for the PC to function properly?

    Excuse my enquiring at such length, but I am not very familiar with the interior workings

    In the hardware manager everything looks hunkydory.

    Am at me wits end, any ideas greatly appreciated.
    Thanks in advance, great site!

  7. 143
    mellyc Says:

    hi i spilled ponche kuba on my laptop and now my keys arent working but other than that it was fine, now it keep shutting off everytime i put it on. i dont know what to do can u please help me

  8. 142
    Jisu Dasgupta Says:

    update your bios guys

  9. 141
    Edward Says:

    my HP keeps shutting down. fan appears to be working

  10. 140
    Jack Says:

    I have a toshiba satellite P15-s479, It keeps shutting off randomly and it is not a heat problem.. WTF is going on with it?

  11. 139
    chris Says:

    i have a toshiba 6100 and the damn thing keeps shtting down even if you take out that battery and plug it in just to the charger…..it still shuts off i need help ASAP i’ve got important documents on there that i cannot loose for school

  12. 138
    satbahadur Says:

    Almost ayear ago my laptop started to shut off frequently. I figured may be due to over heating but sometimes it runs for hours without any problem but whenever I switch over to another program it shuts off in the middle of the opration such as I am trying to send a email or tying a letter in word etc.

  13. 137
    Jezz Paris Says:

    I have a Toshiba Satellite Windows 7 It also keeps Shouting Down about every 25 -45 mins.. I Just got this labtop 3 months ago and i’m thinking of Geting my $1.000 Back as thats not the only Issue i’m having with this computer. seams the mic only works when i push down on the plug thats in the cim hole, And also another issue is DVD Driver when added a cd into the slot it Runs Hard! and i am forst to remove the cd due to Loud sounds and Error. Also screen flashes and turns off due to a issue with the Grafix card i’m guessing. So Ya If your looking into the Toshiba you may want to think about it a bit more.. I’m 3 month in <—- Errr!

  14. 136
    Charlie Smith Says:

    i think that you must have dust in the fan or something blocking the sensor in the fan i that make the computer switch off because it can make the computer over heat and then damage or melt the exterior. Another problem that you might be causing the problem is that you have not updated your window operating system

  15. 135
    Rich Says:

    I have a Toshiba M45-S359 laptop that keeps shutting down for no reason at all. I have seen your advice on the heat sink and would like to try cleaning the heat sink on this unit. Can you tell me how I can locate and identify the heat sink? Thanks.

  16. 134
    Sam Says:

    I just went to BIOS and disabled a Core. My Toshiba Satellite Laptop is now running on a single Core but atleast the restarting problem has subsided. Temporary fix but works.

  17. 133
    Ricky Says:

    I bought an acer aspire 8920g back in 08. It’s been very nice up until after I have blown it out for dust(recently). I think that I might of blown the fan a bit too hard so that when I play a game, the fan over speeds or something.. then it shuts off. I can do regular things like watch movies, or stream or download music or w/e and leave it on for hours and it doesn’t shut down. But once I load up a game (any game), the fan speeds up and PSSZOOM. the computer shuts down. I don’t know if it’s the over heating problem. I think it’s the fan. do anyone know what’s going on with my laptop?

  18. 132
    Antonio Moreno Says:

    I have a toshiba satellite A75 keeps beep 2 minutes and then goes off, I took apart already and cleaned the heatsink but after I put together still shut down and beep. I wonder if it has something to do with the motherbord or the cpu. I try my best of my knowledge already. Please help!

  19. 131
    khadzy Says:

    my advent laptop freezes and then keeps shutting off when we switch it on it goes completey off. please help

  20. 130
    sherry Says:

    I have a toshiba a305 and it keeps shutting down and restarting on its own.Sometimes it rums for a while other times it just shuts down and restart within 10 minutes or so. it says it was not shut down properly etc. I have upgraded the bios. upgraded the operatimg system, used it without the battery still the same prblem. can anyone help me.

  21. 129
    Laptop Freak Says:

    Lee Sun,

    I have the same type of laptop, a Toshiba Satellite A75. I recently got one of those USB plug in fans that help keep the laptop cool, but it still turns off on me even if I only use it for 5 minutes as well. I tried using the recovery disk, but the laptop is still turning off on me.

    Most likely the laptop shuts down because of overheating. You’ll have to clean up the cooling module (heat sink and fans).

  22. 128
    Lee Sun Says:

    I have the same type of laptop, a Toshiba Satellite A75. I recently got one of those USB plug in fans that help keep the laptop cool, but it still turns off on me even if I only use it for 5 minutes as well. I tried using the recovery disk, but the laptop is still turning off on me.

  23. 127
    deema Says:

    everytime when i use facebook it keep shutting down with no reason
    so what should i do

  24. 126
    dixie Says:

    I had been having problems with my laptop shutting down for no known reason. Then I would get a message saying it had an error and couldn’t get it to stay on. I took the battery out and just use the cord and it hasn’t shut down yet. hopefully that was the solution to my problem. Faulty battery.

  25. 125
    Simon Says:

    I also have had my laptop shut down randomly 4 times now then it starts back up saying it has not shut down properly and i have only opened and used it since yesterday! Mine shut down like 15 or 20mins ago after 10 or 15mins of using it and its been off and left alone for hours! (So it is not hot). Cant believe this, it is a brand new Toshiba Satellite A500 1-GL.

  26. 124
    Jenny Says:

    I have a Gateway labtop that keeps shutting down with no warning. To be able to clean the heat sinker, how do I get it open.or should I take my labtop to a professional?

  27. 123
    Snake Pendragon Says:

    My computer’s heat sinker stopped working lately and rarely works..What’s wrong with it? is it safe to open it myself or should I consult a professional ?

  28. 122
    Shannon Says:

    This keeps happening to my computer…. except.. ive only had it for a day and its happened three times already…..why is it doing it so soon?

  29. 121
    Ian Says:

    I have an Acer Aspire 4937G, bought new in April this year. It has suddenly started coming up with the “blue screen of death” and re-booting about every 40-70 minutes. No warning and everything just shuts down and the computer then reboots. The back does not feel hot, and my AVG v8.5 and various other software for firewalls etc don’t find anything wrong. Can anyone help????

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