After Windows XP screen I get a blue screen error and my laptop restarts
I have a Toshiba Satellite P20 laptop and I am experiencing booting problems. My laptop suddenly turned off while I was defragmenting drive C. Now when I turn it on it shows the Toshiba screen then a screen requesting to chose between normal starting of Windows, safe mode etc but whichever I chose I get the Windows XP screen then a blue screen and then the machine restarts and all over again. I would appreciate any help from you. Thank you.
I think you have a bad hard drive. You can test the hard drive with Hitachi drive fitness test utility; it should work fine with most laptop hard drives. This utility is free and I use it almost every day. Toshiba Satellite P20 doesn’t have a floppy drive, so you should download a CD image and burn it on CD. After that you boot the laptop from the CD by pressing F12 on laptop start up and choosing CD drive. It’s pretty easy to start the test and if you have any question you can download a user manual. If the hard drive fails the test, you’ll get a red window at the end. In this case you’ll have to replace the hard drive.
January 23rd, 2007 at 11:00 am
OK, I only send you the “hard” ones (like the Toshiba 2-memory stick problem – which I’m still working on). But anyway, I’ve managed to “crash” an XP laptop as follows: I’m having a 98(SE)-XP(SE) peer-to-peer network challenge (gee, maybe MS could have addressed this by now). Been running a mixed 98/XP network w/ about 5 98 & 8 XP computers for a few years now. Using following protocols: Client for & File-Printer Sharing for MS + QoS Packet Sched. + NWLink NetBIOS & IPX/SPX/NetBIOS CTP + TCP/IP + AEGIS Protocol (IEEE 802.1x), (but not NetBUEI). All machines can get to I-net via ntwk. router/modem and all send/rcv. eml. just fine. Although Explorer w/ XP’s are a bit slow to locate and open 98’s, they’re fine once they acquire these and this all works pretty well – up until now.
In past few weeks, 2 new XP machines only want to ‘see’ other XP machines, not 98 (Ntwk Neigh./Explorer only show the 98 machines). 98, however, sees them just fine. “Ping” tests work fine either direction so it doesn’t seem to be hardware-related. Wizard and “repair” don’t help and both these new machines seem to have the identical settings to the other XP’s that do work.
I tried NetBUEI on these 2, plus on 1-98 machine w/ following results: 1 of the 2 XP’s now see all the 98’s (even the 4-5 that don’t have NetBUEI) –so far, so good. 2nd XP worked for a day and then started “blue screens” w/ NetBUEI loaded when it tries to access network (“DRIVER_IRQL_NOT_LESS_OR_EQUAL, 0×0….D1”), so I ‘unchecked’ it for now. I’d go w/ NetBUEI and (maybe) solve this except for the “crashing” which obviously won’t work.
Haven’t yet tried to run the “other computers setup diskette” on the 98 machines, that the MS Ntwk. wizard creates (reluctant to ‘mess’ w/ the rest of the system – since all the other XPs work and I’m not sure what this disk will modify).
Thoughts, suggestions, etc. since this is trying to drive me nuts (short drive).
January 30th, 2007 at 11:00 am
I have a Sony Vaio notebook that has a power problem and won’t start. The hard drive is fine and I can access all the data by using an IDE-to-USB cable and plugging it into my Toshiba Tecra 9000. My problem is that I need to “boot” off of the Sony hard drive (Hitachi – 2.5″) in order to recover some files that were in a Microsoft My Private Folder.
Question: Can I connect my Sony hard drive to my Toshiba via a USB connector and “boot” off of this hard drive? The Toshiba BIOS is Version 1.5. Thanks!
February 1st, 2007 at 7:31 pm
Steve,
Nope, you cannot. This notebook will not boot from an external USB hard drive.
You can try this. Not sure if it’s going to work but it’s worth trying. You can try accessing data using a live Linux CD. I usually use Knoppix and like it very much. Download the latest version of Knoppix (.iso image) and burn it on a CD. You’ll need a desktop with 2 optical drives; one of them should be able burn CDs or DVDs. Boot the desktop computer from the Knoppix CD and you’ll get an environment similar to Windows. Connect the Sony hard drive to the desktop computer via USB connection and a new icon should pop up on the desktop – that’s will be your hard drive. Check if you can access the data you need. If the data is accessible, you can burn it on a CD/DVD using the K3B burner.
When you say “My Private Folder” I assume it’s encrypted. I’m not really sure if Knoppix can access encrypted files/folders but I would try.
February 2nd, 2007 at 5:31 am
Thanks for the prompt reply – the “My Private Folder” is a Microsoft program and, to answer your question, there is encryption involved. Can I simply take out the Hitachi 2.5″ drive from my Toshiba and replace it with the Hitachi 2.5″ drive from my Sony and then boot up? Will that work?
February 3rd, 2007 at 11:01 pm
Steve,
If Toshiba and Sony notebooks have similar hardware, it might work.
February 4th, 2007 at 12:13 am
Im also having the same type of problem. I have a Toshiba satellite T2400 and whenever i try to start my computer I will get a blue screen message right before the boot screen and my computer will try to restart itself. Then the same thing will keep happening again and again..
Now the crazy part is that I remember once when it messed up it said my LAN port was not found or corrupted so during the boot I pressed F2 for the system utilities and disabled the LAN function under the advanced menu. When I did this the computer worked fine but when it starts I have no internet conection since it is disabled. My wireless works fine but since I am in the dorms for college we have to run on LAN.
I also took my computer in to get checked but they told me nothing was wrong with any of the hardware or drivers and just said it was the OS. They also told me to use my recovery disks but when I tried to use the default settings(which the LAN is turned back on) i got the blue screen right before the recovery disk completely loaded.
I know there is something wrong with my LAN port but i have no Idea how to fix it or how to get started on fixing this problem. If anyone has any suggestions please help.
February 4th, 2007 at 9:53 am
Steven,
So you reinstalled the operating system and the laptop still has the same problem? Sounds like a hardware related issue. If there is something with LAN port on the motherboard, probably there is no simple solution to fix it. Make sure the laptop is running the latest BIOS, update the BIOS if needed. I think you still should be able to use a PCMCIA LAN card. Just stick it into available PC slot and connect the network cable.
February 8th, 2007 at 12:17 am
hello,
i know i shouldn’t talk about anything but laptops, but i can’t start windows either.. normal and safe mode don’t work (load normally than BSOD flash and restart) my computer is custom built (by me) but with a currently unreplaced (old) HDD. luckily i have a system and seperate storage HDD but the HDD seems broken, ive tested it and its seems to work, but not even Windows XP CD works with it anymore, (unrecognised partition) any help?
also, no problems with my Toshiba Tecra A2.
February 8th, 2007 at 10:21 pm
Michael,
Test the memory. Download and run Memtest86+ utility.
February 22nd, 2007 at 12:35 am
Hi everyone!
I have a powerproblem with my Toshiba Satellite P20. It seems that the power connection on the computer is bad, for some reason, (maybe the motherboard). It will work fine with the battery, but now the battery is almost dead. How can i attache the AC/DC to the battery pins inside the computer, or how can i recharge the battery with my AC/DC? Greatful for all help.
November 30th, 2007 at 2:47 pm
hi, I have Toshiba qosmio G20-139 Laptop. It restart every time while booting windows xp, the blue screen comes up with the message “A problem has been detected and windows has been shutdown. If this is the first time you’ve seen this stop error, restart your computer if this screen appear again follow these steps. Check for virus scan, remove any new installed hard drives or hard drive controller. Check your hard drive to see if it is properly configured.” And then some error number. I have tried to reinstall windows by booting it from xp cd but after loading files it gave me error message hard drive could not be found. If I replace the hard disk do I need any drivers cd to configure it or I can install window straight away. Actually I have misplaced the drivers software cd. Any help will be highly appreciated.
April 16th, 2008 at 4:49 pm
I have a dell inspirion 1150. last week the OS crashed on me, had it worked on everything was fine and dandy but after safely adding and removing FLV coverts from my computer it took forever to shutdown. i restarted and had to manually shutdown. When I restarte i got the usually inccorect shutdown message requesting to chose between normal starting of Windows, safe mode, etc. Afte chosing to start from best last working Config. it was stuck loading the windos XP screen then after about 5 minutes i got a quick blue screen and went back to the inccorrect shutdown screen. Could you guys lead me in the right direction of what it might be ?
April 16th, 2008 at 5:28 pm
I have a dell inspirion 1150. last week the OS crashed on me, had it worked on everything was fine and dandy but after safely adding and removing FLV coverts from my computer it took forever to shutdown. i restarted and had to manually shutdown. When I restarte i got the usually inccorect shutdown message requesting to chose between normal starting of Windows, safe mode, etc. Afte chosing to start from best last working Config. it was stuck loading the windos XP screen then after about 5 minutes i got a quick blue screen and went back to the inccorrect shutdown screen. Could you guys lead me in the right direction of what it might be E-mail me at ECWITE1@aol.com ?
July 31st, 2008 at 11:11 am
hi everyone, I was uninstalling VB.Net from my Toshiba Satellite laptop when it shuts down due to heat build up (I think) after a while I tried to turn it on, after the Toshiba screen, I got the BSOD and it restarts again…etc. Safe mode and load last known good thingys gives me the same results… Any help?
August 27th, 2008 at 3:11 pm
I have a Toshiba Satelitte M110/M115 Series laptop.
When I turn it on it immediately starts with with a screen that reads “We apologize for the inconv., but windows did not start successfully ,etc.. gives me options on how i want to start windows, then goes to the screen that shows the windows xp screen then looks like it wants to load my sign in screen, but never does and screen just stays black. Help please as this laptop is only 1 1/2 yrs old and well taken care of.
October 2nd, 2008 at 8:29 am
I have a Fujitsu Seimens and i currently run Windows XP SP 2. I opened a program which then came up with a blue screen and restarted my laptop. It then turned on and restarted again after showing the same blue screen. It shows the blue screen after it starts the XP loading bar. I have managed to boot into XP in safe mode and i have tried System Restore but nothing works! I have been able to get onto Windows normally though by inserting a linux start-up disk just before the XP loading bar starts. This works and i always have to hibernate my computer – whats happened?! HELP ME PLEASE
October 21st, 2008 at 6:35 am
i have a lenovo laptop and it keeps on restarting when i load xp and blue screen appears can someone help
November 12th, 2008 at 10:24 pm
i had dell latitude d520 laptop. i need to install windows xp service pack 2. after complete the loading setup files it shows blue screen error message. i dont know how to rectify this problem. plz can anyone solve this problem
December 13th, 2008 at 6:22 pm
I have a a45-s121 and restore it twice and still get blue screens. Did memotest it went crazy with 1gb in slot a,but not as crazy with errors with 256 memory in slot a and 1gb in slot b .sometimes it will run great than blue screen. here are some codes. bad-pool caller oxooooooc2[oxooooooo7 second blue screen oxoooooo24[oxoo19o2fe then some will say memory dump! memotest 2 said cannot store data in ram. Please Help!
October 30th, 2009 at 11:01 am
We have a laptop Toshiba Satelite P20 that refuses to Boot
On start up! it displays to start from origional start up disc *PRESS R ON FIRST SCREEN*
But if we use this disc we will lose all data
Have tried to safe mode + last good configuration
Could we purchase a single type111 removable board and down load data! have allready used compressed air to remove dust from fans etc /would be ok to remove hard drive if nessesary
any help would be appreciated thanks Phil
November 5th, 2009 at 10:05 pm
I am having hcl laptop, i cant start my laptop if i press the power button i am seeing a blue screen and immediately restarts. pls help me to overcome this problem
November 6th, 2009 at 8:53 pm
Danabal,
1. Download “Memtest86+” and test memory. If it fails test, replace the faulty memory module.
2. Run hard drive diagnostics. If the hard drive fail test, replace it.
3. If both the hard drive and memory pass test, try reinstalling the operating system from scratch.
There is no simple answer to your question.
August 26th, 2010 at 7:01 pm
I have a Lenovo G450 laptop which I bought 2 months ago. Last night, while I was watching DVD for almost three hours, a blue screen appeared. After that, I have to choose start windows normally then the laptop restarts. What could be the problem and how could I fix it?Thanks.