After replacing the DVD drive and switching on I get an IDE ERROR message before Windows XP starts
I have a Toshiba Satellite A50 and want to replace the standard SD-C2612 DVD drive for an NEC ND-6750A DVD Writer but after replacing the drive and switching on I get an IDE ERROR message before windows XP starts and the drive is not recognized. I have tried detecting the drive using the hardware wizard but it won’t detect it can you please help.
I think it happens because the new drive has a different configuration then the old drive. Some laptops require a drive that works in cable select mode (CSEL) – the laptop determines with drive is a slave and witch is a master by its position on IDE channel. Some laptops require a drive that works in master/slave mode – the drive is set as a master or as a slave through the firmware flash. If the optical drive is not configured properly, you’ll get an IDE ERROR on startup. Sometimes you can find the information about optical drive configuration on the top of the drive. It would be CSEL for cable select and M/S for master/slave. Unfortunately, I don’t know what drive configuration is required for Toshiba Satellite A50.
September 17th, 2006 at 2:03 am
I have a Toshiba Satellite Pro A10. I tried to replace the DVD Rom Drive with an NEC 6500A DVD rewriter. I too got the above symptoms, ERROR IDE #1. I had removed the replacement drive from a Teake USB external housing, which was not as universal as led to believe when I purchased it this year.
It occurred to me that it would be set or seen as a master in the housing. I can find no way to change this. It has the latest bios and no switches or links anywhere, and I have completely dismantled it.
If required as a slave in the Toshiba, then unless it can configure itself then non starter.
Curiously though when the laptop was booted up without a drive, firstly I got the same message, then it refused to run programmes, when Windows was up. It worked normally when the faulty Toshiba drive was reinstalled.
I think this points clearly to a BIOS issue and I know from experience that Toshiba do not encourage repairs for any of their products at anything other than their authorised Sevice Centres.
November 6th, 2006 at 1:53 pm
How to remove the CD/DVD drive from a toshiba satelite A60 S205.
I have a toshiba satelite S205. Last week my laptop suddenly stopped working. When I powered-on the laptop I saw vertical lines running through the toshiba splash screen and all other screens. My windows failed to start because it has encountered read errors from a certain file. I’ve tried to re-install window but at a certain stage of the setup program just stopped and the screen went black and I had to restart again.
My best guess is that there is a loose contact or a short circuit on the motherboard. Because when a pressed firmly at the right of the touch pad, I managed a few times to get Windows booting up. However when I stopped pressing, the laptop crashed and started to reboot with the same symptoms as I saw before.
I don’t know how to fix this problem but the best I could think off was to open the laptop to see whether anything is broken inside.Now I found this great guide how to disassemble the laptop. However, I think I am missing something; in step 4 I cannot find the screws that should be beneath the CD-rom drive. And when I skipped removing these three screws I could not lift the top cover assembly off the base in step 10. Can anyone tell me what I am doing wrong ?
November 6th, 2006 at 11:39 pm
Peter,
Looks like it’s a memory issue, I’ve seen it on Satellite A60 laptops many times before. If you have any extra RAM installed, remove it and test the laptop again. You’ll be very lucky if it’s just a bad external memory module.
Unfortunately this model has a RAM module integrated into the system board and if the RAM fails you’ll have to replace the motherboard (or find a geek who can replace the onboard module). Just to make sure that it’s the memory module fault, you can test it with Memtest 86+.
Before you can access these screws, you have to completely pull the CD-Rom drive from the laptop. After that you’ll see those screws through the holes that I marked with red circles.
November 10th, 2006 at 1:07 am
Cool site. I have a P-15 S479 Satellite with a CD/DVD drive problem. Currently I’m unable to read or write any CD’s or DVD’s, and considering the excessive past use fear the player itself has failed. To present I have uninstalled the driver, which was reinstalled on startup, and still nothing. Question is where could I find detailed (possibly pics), information, or manual, related to removal and replacement? I appreciate any and all assistance you may provide….
November 10th, 2006 at 3:41 pm
Doug,
It’s easy to remove the DVD drive from Toshiba Satellite P15. All you have to do is remove one screw securing the drive and slide the drive from the laptop. After that you just transfer the drive cover and the metal bracket to a new drive. It’s pretty much a straightforward process.
November 11th, 2006 at 5:01 pm
Hello!
I’m trying to replace faulty DVDburner in Toshiba Tecra A2. Unfortunately, the disassembly guide does not mention how to remove the drive. Any hints?
Many thanks
nampla
November 11th, 2006 at 9:31 pm
Ooops, sorry, I missed second page of the disassembly guide, everything is clear now. Regards
November 17th, 2006 at 9:30 pm
Hi all.
I have a Satellite A55 S1064 and just bought a dvd burner to replace the stock cdr/dvd player. I looked here for a page showing or telling how to remove it but no luck. Is there one I missed?
Thanks
Alan
November 19th, 2006 at 10:28 pm
Alan,
Follow the link in the comment 7. The disassembly guide for Tecra A2 and Satellite A55 would be the same.
November 19th, 2006 at 10:32 pm
I missed that somehow. The new burner went in easily.
Thanks for the great help
Alan
January 8th, 2007 at 11:52 pm
I am trying to replace my dvd combo drive on my toshiba tecra a2. I have gone as far as lifting the keyboard, but cannot seem to push out the drive after I have removed all visible screws.
Is there any manual anywhere to tell me how to proceed.
Thank you in advance for any help that may be forthcoming
Catherine
January 9th, 2007 at 7:50 pm
Catherine,
Here’s a disassembly guide I’ve created for taking apart a Toshiba Tecra A2 notebook. If I remember right, the DVD drive is secured by two screws. One screw is located on the bottom of the laptop and another one under the keyboard, as it shown on the step 11 (right circles screw). I hope it helps.
January 30th, 2007 at 3:15 am
I have a toshiba A50, and managed to replace the DVD-ROM drive with a DVD-RW drive, but again there is the issue of IDE #1 error on startup. Curiosly if I boot with the original drive (not screwed in), the bios supplies power etc, and then in windows, hotswapping the drives and seaching for a hardware change, XP can see it and use it. Also, booting with the new drive but going in and out of standby lets XP see it. Does anyone know what this means, and how I can get the new drive to work from bootup?
January 31st, 2007 at 1:11 pm
I’m not sure if this is the best place to discuss this, but I’ve got a problem related to powering down my M55 and the hard drive making a beep sound as the power cuts out. It does this if a) I hold the power button before it gets all the way through the BIOS (right before it hands off to the hd), or b) if I shut down under linux or bsd. Windows powers it off silently, and it also powers off silently if I remove the hd then power it off. Someone has indicated that it’s the hard drive doing an emergency park, and that it’s bad for the hd. Others tell me it’s not possible.
I need the real scoop! Thanks! -dan
February 1st, 2007 at 11:41 pm
Dan,
What if you remove the hard drive and start the laptop without it? Will the laptop continue searching for a boot device or it shuts down even without the hard drive installed? Have you tried booting from a live Linux CD (Knoppix for example) without HDD installed?
February 2nd, 2007 at 3:29 am
Hi,
Thanks for the response. I don’t think, though, that my question was worded very well, nor did it get across what the issue is.
The bottom line question is that the laptop’s HD is making a dying beep noise when I shut it down under any non-windows os, or if I hard power down before it completes going thru the bios instructions (i.e., if I power down before getting to the boot loader, etc.) I’m just trying to find out if that the noise that I hear is or isn’t an emergency park, and that it can or cannot be safely ignored.
To test:
1. I did remove the hd and fire it up. I didnt let the whole bios finish out, though, I just held the pwr button until it went down. It powered off silently.
2. It powers off silently with windows
3. With hd installed, but shutting down during bios or before the hd brings up the bootloader WILL make the dying beep sound.
4. Dying beep sound occurs with any os other than windows.
Thoughts?
Thanks,
Dan
February 26th, 2007 at 7:54 pm
I need to replace the CD/DVD drive in my Toshiba Satellite A65. I found the dismantiling guide (www.irisvista.com), but I’m not sure as to how the drive is beign held in place. Do I neeed to do Steps 1-4 in order for the drive to come out? Or do I open the drive with the paper clip, then I unscrew the three screws under the drive, releasing the drive? Sorry for my stupidity, but your insight would be very helpfull.
Thanks!!!!!
February 27th, 2007 at 7:26 pm
Revhard32,
Here’s what you have to to in order to remove the CD/DVD drive:
1. Turn over the laptop and remove the battery
2. Remove one screw. The screw is located on the right side from the lower right corner of the memory bay (step 3). I believe this screw is marked as F2 or F12.
3. Open the CD/DVD drive with a paper clip. You open the drive only because you have to have a handle to pull it from the laptop. Very gently pull the drive.
February 27th, 2007 at 10:29 pm
Laptop Freak,
Thank You for your quick and helpfull response!!!!
I can’t believe how easy it was. But I have to say that, without your guide it wouldn’t have been so easy.
Thank You!!!!!!!!!!!!!!!!!!!!
July 23rd, 2007 at 10:12 am
The solution is to make the driver work as a slave.
Connect the pins 47 and 45 together on the IDE-conection. The pin 47 is CSEL and 45 is ground.
August 29th, 2007 at 1:08 pm
i have a toshiba spa-10 and my cd/dvd drive has and I/O device error, i have a new cd/dvd drive to replace it from the same model and i cannot remove the dvd drive….it seems to be screwed from the back……please help mee!!!
:D thanx
November 18th, 2007 at 11:25 am
Hi. I have a Tosh SA50 112 and want to swop the DVD ROM to a DVD writer. I cant seem to get the drive out to see what model it is to replace. Ive removed screws F6 which goes into the body of the drive but it just wont move. Could someone confirm how it comes out and what drive I can replace it with? Thanks.
November 18th, 2007 at 4:58 pm
bazza,
I believe Satellite A50 model is similar to Satellite A55. In order to remove the DVD drive you’ll have to remove one screw located under the keyboard. It’s easy. Here’s a disassembly guide for Satellite A55. Follow steps 8-11, lift up the keyboard and remove one screw securing the DVD drive.
November 18th, 2007 at 5:21 pm
thanks so much
December 2nd, 2007 at 7:54 am
worked a treat. any good drives to recommend to go in it?
December 10th, 2007 at 8:38 am
I just purchased a DVD burner for my Tecra M2 and Windows XP will not access the drive. I get an I/O error when I attempt to access. the drive works on boot-up and works fine when trying to dump Ghost image to system but once Windows launches I loose it. The drive is visible under my computer. Any thoughts as to where I can start looking.
December 12th, 2007 at 1:30 am
Ive finalled brought a dvd writer for the laptop and it wont see the drive at all. Im guessing the settings are wrongly set for the pc to see the drive. Is there anyway to change that?
Thanks for the continued help
January 6th, 2008 at 10:43 am
Will any slim dvd burner work in My Toshiba P15 s479? Currnetly it has a (POS) Matshita UJ 811. I have tried contacting toshiba, its a joke. Thanks for any help you can offer.
January 6th, 2008 at 11:30 pm
afiredog,
I don’t think so. Here’s a list of compatible burners: K000005870, K000023180, K000013700, K000013710.
Search on Google by the part number for more information. All above mentioned drives will work with your laptop, just make sure your new drive comes with the front (face) plate.
February 22nd, 2008 at 6:47 am
Excellent website.
Which model @ http://www.irisvista.com/tech/ matches my Toshiba Satellite 1115-S103 Laptop? I need to replace the Cd/DVD rom drive. Any help with how to remove the CD/DVD rom drive is greatly appreciated. thanks.
March 13th, 2008 at 9:17 am
had same problem had to get soldering iron out as in bottom of this page it changed my CSEL drive to a M/S one worked a treat bit scarey doin it tho but no choice really. cheers
April 7th, 2008 at 12:18 am
hi,
have a look at this disassembly guide for Satellite A50.
I replaced my dvd on a toshiba A50 laptop and while booting i got: “ERROR IDE #1″.
I was lucky and found a workaround without having to plug the dvd on a desktop, use adaptors etc…In windows the laptop entered the stand by mode and while resuming windows the dvd got powered and windows recognized it and it was working fine. I then changed the IDE to Reverse ATA and that’s all.
I am not sure this will work for everyone…
good luck
April 7th, 2008 at 10:15 am
IDE to Reverse ATA and that’s all.
how??
April 8th, 2008 at 10:36 pm
[...] If you install a wrong optical drive, you can get IDE error message after the replacement. [...]
April 12th, 2008 at 2:24 pm
hello st,
you’re right for your solution.
i also thought about that when I replaced my drive. it was my last choice.
i chose to play safe and fortunately i have another notebook (Samsung Q35), so i tried to solve problem by setting ide via Samsung notebook. it’s not too easy, too, i had to change Samsung harddisk from Master to Slave in order to be able to boot laptop.
Minor issue came after another. I was lucky I didn’t do something wrong with Samsung (it was still new at that time). #:)
I might make something wrong with two notebooks at once!
And after finishing, I forgot to write it down. Thanks for reminding! I will add it to my website.
- boot without dvd-rom attached.
- standby windows *
- attach dvd-rom
- if lucky, windows will recognize -> then update IDE to Reverse ATA
*second alternative: try hybernate, instead of standby. it is safer if it works with hybernate. remember to do as following for safer hybernation (standby doesn’t need this): hybernate, unplug electricity, unplug battery, attach dvd-rom, plug battery, plug electricity, turn on.
April 12th, 2008 at 4:00 pm
[...] From somebody’s comment and also reminder to me. In my opinion, this should be the last option. The idea is to avoid DVD-ROM detection during boot time and let Windows OS recognize the drive online. Warning: short circuit might be happened. [...]
April 12th, 2008 at 4:05 pm
Sorry for my previous comment.
Hybernate will not work. Computer will go through boot process after hybernation, and it will report IDE ERROR for sure.
May 20th, 2008 at 12:53 pm
I have a Satellite A 45-S250, replaced the native dead Pioneer DVD-rom with Lite on DS-8A1P and the same problem as most of you guys have -IDE error during boot up. Then I placed the laptop in stand by mode, inserted the new DVD ROM and woke the laptop up. Windows recognized the DVD rom. It plays music, does everything, but until next reboot. I do not quite understand the last instruction “then update IDE to Reverse ATA”. Can anybody explain how to do it?
May 21st, 2008 at 12:46 am
I think this is a problem a lot of people are having. Ive got quite used to going to standby and restarting to get the machine to see the drive. If anyone would explain in terms unstandable in joe public that would be great!
May 21st, 2008 at 12:46 am
I think this is a problem a lot of people are having. Ive got quite used to going to standby and restarting to get the machine to see the drive. If anyone would explain in terms understandable in joe public that would be great!
May 21st, 2008 at 12:47 am
I think this is a problem a lot of people are having. Ive got quite used to going to standby and restarting to get the machine to see the drive. If anyone would explain in terms understandable to joe public that would be great!
June 8th, 2008 at 11:04 pm
my brother was playing around with the settings on my laptop and the screen went blank and everytime i turn it on you can here windows load in the background but nothing comes up on the screen. he said the last thing he was doing was changing some settings on the graphics card i believe he may have turned it off. is there anyway to turn it back on? you can still wasch dvd’s on it if that helps any?
December 9th, 2008 at 10:36 pm
vertical lines running through the toshiba splash screen is a problem related to mother board. it should be repaired to solve this.
December 9th, 2008 at 11:24 pm
Partha,
This statement is not 100% correct.
First of all, you should test your laptop with an external monitor. If both internal and external screen display same vertical lines, most likely this problem is related to the motherboard (video card)
But if external video works fine and vertical lines appear only on the internal LCD screen, there could be a problem with the screen.
January 21st, 2009 at 11:24 am
http://images10.newegg.com/NeweggImage/productimage/27-248-004-04.JPG see the above about the original issue,
the far left pins set the master or slave settings,,,
but this is normaly done via what ever plugs into it,
it can be forced by adding an insulator (slave)
a very thin piece of wire (master) accross the pins ,
or via a “flash” or firmware upgrade,
February 13th, 2009 at 8:50 pm
I have a toshiba 1805-s253, the original dvd drive does not read disks, i got a new teac e28 drive, thats the same model as the faulty one, but my laptop displays the ide #1 error, and does not boot in to windows, when i insert the faulty one, the laptop boots normally. Any sugestions?, Do i have to flash the bios?, thanks.
March 1st, 2009 at 5:05 pm
I have a Sony Vaio. It will power up and run okay while using the battery or the power cord, but if I plug in the power cord when the battery is in the laptop will shut down in about 5 to 10 minutes. Any help would be appreciated.
March 10th, 2009 at 2:30 pm
Finally, almost after one year I solved the problem with IDE error on boot-up. The problem indeed can be solved by soldering together (soldering short) the pins 47 and 45 of the DVD rom connector. However the wire in the pins was so narrow and minute, that I could not solder them. I bought conducting silver (it’s sort of a liquid varnish with tiny silver particles) and applied it on pins 47 and 45 to make good continuity between them. It works. No IDE errors whatsoever, my laptop recognized the new dvd rom.
December 12th, 2009 at 2:25 am
I bought an Sony Optiarc AD-7593A for my Satellite A50 (this drive seams to be identical with NEC and Samsung AD-7593A). I had the same Error message. Fortunatly I didn’t have to solder, because Sony has a master/slave tool for the AD-7593A. You can download it here:
http://www.sony-optiarc.eu/
After I had switched the drive to master mode, the drive could be recognised by the BIOS and by WindowsXP. But first I had to find a fried, who’s notebook accepted drives running on CSEL mode.
October 17th, 2011 at 12:22 am
when i power on my satellite a135 it trys to load windows but then it just restarts whats that mean