How to use recovery CDs and load original factory software on my Toshiba laptop?
How to use recovery CDs and load original software on my Toshiba laptop?
Most laptops are supplied with a recovery CD (sometimes more then one) or a recovery DVD disk. For some newer models you have to create a set of recovery CDs yourself by running special software preinstalled on your laptop. The recovery disk will help you to re-image the laptop hard drive back to original factory defaults. If you don’t have recovery CDs, then try to contact the manufacturer and buy it from them. A regular Toshiba recovery disk includes an operating system, some default software and all device drivers. When you re-image the drive, all personal data and all software you installed after you bought the laptop will be ERASED. Do not forget to back up all important files before you re-image the hard drive. You can transfer important files to another computer over the network, transfer them to an external hard drive or a USB flash drive, burn them on a CD, etc. It is very easy to re-image the drive. You have to insert the recovery media inside the optical drive and restart the laptop. Make sure to set the DVD/CD drive as a first boot device, so the laptop starts to boot from your recovery disk. After that just follow the wizard. For newer Toshiba laptops you can press F12 on startup to select the boot device. Re-imaging the hard drive takes in general 30-60 minutes.
May 1st, 2008 at 1:57 am
I own a Toshiba A205 – S4777 and my laptop won’t boot up. When I turn it on, it prompts me for my Bios password, as usual, I scan my fingerprint and it begins to start up but it just goes to a black screen with an arrow cursor on it and stay’s like that. If i try to start in safe mode, it loads a bunch of drivers and stops at the crcdisk.sys driver. I’ve tried using the recovery media but, whether i hold down “C” or press F12 and opt to boot from the DVD drive, it just says “windows is loading files” at the bottom of the screen and then ends up at the same black screen i mentioned earlier. Occasionally a blue screen flashes by, much too fast for me to read anything written on it, and the laptop restarts itself and hangs at the same black screen.
I’ve completely run out of ideas and would really appreciate any help you can give me.
Thanks,
Julian.
April 20th, 2008 at 6:39 pm
LUNG,
If you get this message, apparently the laptop is not booting from the DVD drive. Check again if the DVD drive is the first device in the boot order. Maybe you set it as the 1st device but didn’t save changes.
Try this. Insert the recovery disc into the drive and restart the laptop. As soon as you see Toshiba logo on the screen, press F12 and you’ll get a list of drives. Using arrow keys select the DVD drive from the list and press Enter. The laptop should start booting from the recovery disc. Take a closer look at the DVD drive. Does it make any noises? Is the LED on the front of the drive is flashing?
If you still get the same PXE-E61 message, apparently the drive is defective and the laptop is not booting from the recovery disc.
Try cleaning the DVD drive lens with a cotton swap soaked in alcohol.
April 19th, 2008 at 8:29 am
Hello everyone, i’m having a problem with Toshiba Satellite S509, original (notes:i never upgrade the memory,HDD size, i just changed the original DVD ROM to TEAC DVD ROM. My laptop was infected with viruses and spyware,i already backup all my data to another external USB Hard drive.Then i used the recovery DVD, after i check the bios,and set the 1st priority boot from CD ROM.but the recovery DVD is not working, i found my screen written
PXE-E61: Media Test failure, check cable
FXE-M0F: Exiting PXE ROM.
Invalid partition table
My 1st try : I thought there’s smthing wrong with my harddrive, i open the notebook case, and plug the Hard Drive into USB,and checked it from my PC,the Hard Drive is OK, infact, I can perform fully format (not Quick format) then i reattach back into the notebook,and retry the same procedure, But the command still shows the same,
Invalid partition table
My 2nd try : i take the notebook’s hard drive,then i delete the partition.Later i put it back, and this time i used Windows XP SP2 CD to boot it.And i still having the same error msg.
I wonder who can help me out, i already working this problem 12 hours and cant find the solution,please smbody help me.
THANX,
L U N G
April 11th, 2008 at 1:13 am
Wong Swee- yes just yous the recovery cds the c/ drive will only format and the d/ drive is the one you use when you first got your laptop home its the one with the language option its was 10g at first then when you pich english the rest of d/ drive deleted so alls thats left is what you picked hope it helped
March 16th, 2008 at 8:42 pm
Hi,
First of all, thanks to all for posing here. The information on this page allowed me to hone in on the issue I was having.
I had the 10-FC12-0241 error when attempting to get back to the out-of-the-box state of my Toshiba laptop. It turned out that I had upgraded the memory from 1G to 2G sometime earlier. I figured that maybe this ghosting software expected 1G. So I re-installed the 1G memory chips, and the recovery completed without problems. Once the system was back up, I reinstalled the 2G.
I hope this helps.
/Claudia
March 7th, 2008 at 12:18 pm
I have a toshiba laptop with home edition and I need to install windows Xp pro but the problem is that it doesnt read any bootable cd with windows on it and also cant read some of the Dvds or Cds but it can read the recovery Cd that comes with the laptop.
If some one can help i will be very Thankfull.
March 5th, 2008 at 6:30 am
I have some problem with my Toshiba satellite laptop. Toshiba service centre suggest i should reformat my disc. I have some questions. My hard disk has 2 partion, C and D. Can i use Toshiba recovery CD to restore my C drive to fatory default status without affecting the D drive?
I have created a recovery CD few days after i bought the CD 2 years ago. Can i use this recovery CD to restore my C drive to status 2 years ago without affecting my D drive? If yes, what is the procedure?
Thank you.
January 30th, 2008 at 9:07 pm
P Panl Says:
December 17th, 2007 at 1:41 pm
Hi Everyone,
Its now fixed. The problem was the RAM I had. For some reason the RAM (Kingston) was not being recognized. I removed 1 RAM and it worked
Thanks
————–
this is the most sensible post!!!
NOW MY TOSHIBA LAPTOP is working!!!!
fr some reason, the other 512MB kingston RAM that i added caused the 10-FC12-0241 error. i removed it and retained the pre-installed RAM (original when i bught my laptop).
i just follow what you did P Panl!
thank you!!!
January 21st, 2008 at 5:04 pm
i have the same problem with the toshiba laptop. 10-fc12-0017 , i think it is the hard drive because it stops when running the restore cds, but i not sure.
the laptop is not mine but i want to help my friend and i told him that i would find information about the problem, if someone want to help us please write something. thanks for your help!
January 15th, 2008 at 12:31 pm
Does anyone know where I can download ISO’s of the original Toshiba Tecra A8-AZ8312? This is my first look at Toshiba, Lenovo/IBM has downloadable Rescue CD ISO’s.
I do have a legit license, I can not looking for that I just have to rebuild a laptop and don’t wanna have to use Vanilla Windows and then DL all the drivers.
Thanks in Advance
Dana
January 9th, 2008 at 9:48 pm
Thanks P Panl, For the fix on Error 10-FC12-0241.
I took out my kingston memory and installed the original memory and ran the Recovery CD without any intruptions. Your information was better than the information I received from Toshiba support who told me it was a software issue or my recovery cd. Even after informing the toshiba support agent that windows stated there was an issue with the hardware which YOU correctly identify. Thank you so much.
January 8th, 2008 at 10:12 pm
OK, I was getting this one 10-10fc-045D on a second restore CD. After I replaced the hard drive the error message was gone and I was able to finish up the recovery process.
January 7th, 2008 at 9:07 pm
I too am having the similar 10-FC12-0241 problem – I’ve tried installing Windows XP to see if this would work, but it is not able to recognize any of the Hard Drive Drivers as well.
Is there really any solution to this problem? Or is it more of an issue with how Toshiba’s Laptops integrate w/ Windows Vista…’cause honestly, Vista sucks in terms of stability and versatility
January 6th, 2008 at 1:48 pm
Yes, I think this error could be related to the hard drive failure.
Last Friday I was troubleshooting a Toshiba laptop. I was getting XX-fcXX-XXXX error while running the restore disc. The error popped up on the second disc.
So, I cleaned up the rescore discs and started the recovery process again. This time I was listening for the hard drive while running the restore and I got I nailed the problem. The hard drive was making repetitive clicking sounds right before the error message popped up. I ordered a new hard drive and I’ll try running the recovery discs after the hard drive is replaced.
January 5th, 2008 at 7:58 pm
re- the phantom errors 10-fc12-0017 and so on.
I just spoke with the Toshiba tech support person.
The errors are hard drive errors according to her.
Since my laptop is still under warranty I’m sending it to them for diagnostics and repair.
They pay for the shipping and handling under the warranty agreement.
BTW, I have the a205 s4577
January 5th, 2008 at 6:59 pm
I am having the same error “10-fc12-0017″ and getting others errors in the same format XX-fcXX-XXXX.
I have tried all kind of different recovery formats and nothing is working.
Is this a toshiba problem or the recovery discs ?
I’d like to know.
January 5th, 2008 at 1:34 pm
I have a U305-S5107 laptop. One day all is fine, next day pc fails to boot up. No changes or updates had been made in between. The Startup Recovery process could not automatically repair the unknown problem. Now having the 10-fc12-0241 error trying to use the recovery disk. Running Windows Vista. Laptop is only 2 months old.
December 30th, 2007 at 9:00 pm
m having the same error 10-fc12-0241..
is their any solution about this error?
December 23rd, 2007 at 11:49 pm
Charlie,
1. Clean the recovery disc.
2. Clean the DVD drive laser with alcohol wipe.
3. Test the DVD drive with other bootable discs to find out if the drive can read them.
I’ve published your question and some troubleshooting tips here:
My Toshiba Satellite laptop cannot read recovery DVD disc.
December 23rd, 2007 at 1:29 pm
Hi,
I have a Satellite L25-s1216. I’m trying to recover it using the recovery DVD that came with the computer. I followed the instructions on the DVD case: popped in the DVD, shut down the computer, powered up the computer while pressing F12. I see the screen with 4 options and I chose CD/DVD. The instructions says the computer should reboot from the DVD after picking this option, but I only see a black screen. The DVD is attempting to be read but nothing happens at all. I repeated the process several times, but I get the same thing. Can you help please?
Thanks in advance.
December 20th, 2007 at 10:07 am
I have the toshiba a135-s2276 laptop it has a 10-fc12-0241 code what do i do!!help
December 17th, 2007 at 1:41 pm
Hi Everyone,
Its now fixed. The problem was the RAM I had. For some reason the RAM (Kingston) was not being recognized. I removed 1 RAM and it worked
Thanks
December 15th, 2007 at 11:17 am
My Toshiba A135/S2276 having error 10-FC12-0241 When recovering. Tried everything and could not figure out why. Please help! My drive is formatted etc.
thanks
December 13th, 2007 at 2:12 pm
same error 10-fc12-0017, replaced recovery disc, no improvement
anyone else?
December 13th, 2007 at 8:49 am
i have error code 10-FC12-0017 too. Can u help me ??Thanks alot
December 5th, 2007 at 12:00 am
It looks like a lot of people are experiencing the same problem while running the recovery disc on Toshiba Satellite A135 series laptops.
That’s weird that all of you are getting exactly the same error message.
Is it possible that all these different laptops have exactly the same hardware failure? I doubt it.
Here’s my guess. I think it’s possible that Toshiba accidentally issued a batch of defective recovery discs and that’s why a lot of people see the same error code. This is just a guess.
I would call Toshiba and ask them to replace the recovery disc. I think it might help.
If you find the solution please post it here.
December 4th, 2007 at 7:18 pm
I get the same error code (10-FC12-0017) on my A135-S4467. I get to the end of the 2nd recovery disk and BAM! It kicks out the disk and shuts down. Someone please help.
November 25th, 2007 at 8:29 pm
I am also getting the 10-FC12-0017 error when I try to run the recovery disks on my Toshiba Satellite A135-S4527 laptop. Please help.
November 24th, 2007 at 12:36 pm
I put in the 2nd disc and after a few minutes, it pops it back out and says, please insert next media disc. I’m stumped.
November 23rd, 2007 at 10:25 pm
same problem! error 10-fc12-0017
it´s a toshiba Satellite A135 S4467
i need a solution…