How to use recovery CDs and load original factory software on my Toshiba laptop?

How to use recovery CDs and load original software on my Toshiba laptop?

Most laptops are supplied with a recovery CD (sometimes more then one) or a recovery DVD disk. For some newer models you have to create a set of recovery CDs yourself by running special software preinstalled on your laptop. The recovery disk will help you to re-image the laptop hard drive back to original factory defaults. If you don’t have recovery CDs, then try to contact the manufacturer and buy it from them. A regular Toshiba recovery disk includes an operating system, some default software and all device drivers. When you re-image the drive, all personal data and all software you installed after you bought the laptop will be ERASED. Do not forget to back up all important files before you re-image the hard drive. You can transfer important files to another computer over the network, transfer them to an external hard drive or a USB flash drive, burn them on a CD, etc. It is very easy to re-image the drive. You have to insert the recovery media inside the optical drive and restart the laptop. Make sure to set the DVD/CD drive as a first boot device, so the laptop starts to boot from your recovery disk. After that just follow the wizard. For newer Toshiba laptops you can press F12 on startup to select the boot device. Re-imaging the hard drive takes in general 30-60 minutes.

167 Responses to “How to use recovery CDs and load original factory software on my Toshiba laptop?”

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  1. 90
    sepideh Says:

    please help me out.l have a Toshiba A60 laptop which is 3 years old and this problem started about 4 months ago, it justs keeps shutting down for no reason.This is the message after it shuts down–Aproblem has been detected and windows has been shutdown to prevent damage to your computer. The problem seems to be caused by the following file:Ati2vag. The device driver got stuck in an infinite loop. This usually indicates problem with the driver itself or with the device driver programming the hardware incorrectly. Please check with your hardware device vendor for any driver updates. Technical information:Stop:0x000000ea(0xff332da8,0xffbb59bo,oxfaf9fcbc,0×00000001)Ati2vag beginning dump of physical memory.–END Could anyone please tell me what this means, how to repair this, and why this would happen all of a sudden. i downloaded the display driver from toshiba website but it didnet help me.

  2. 89
    Mai Says:

    Hi there. This is going to be my first time to reboot my laptop. I have a Toshiba Satellite M110/M115 laptop. It came with a recovery CD and I don’t have any idea on how to use it. All I want is for my laptop to be like it use to be when I first bought it without any other programs that I added on later. In addition, after rebooting my laptop, will my wireless connection be working again as well?

    I haven’t done anything yet and was hoping that you might be able to guide me through the process perhaps?! Thanks for your time. I appreciate any help on this =)

    Thanks
    Mai

  3. 88
    Raman Says:

    Hey, I am trying to restore Toshiba A105-S4074 laptop to factory defaults using the recovery DVD provided by toshiba, its giving wrong machine and existing from install. I can see some utility program on Toshiba site for other satellite series but not to A105-S4074

    Any help is appriciated.

    Thanks
    Raman

  4. 87
    yengo Says:

    hey i have a toshiba Sat. A135-S4478
    for some reason when i try to reboot the comp. its not reading the disc. i have 2 set of the disc n nether works

    so what could u suggest
    ?

  5. 86
    Josh Says:

    I have a P25-5092 and the cdrom drive broke in it. I have two toshiba usb cd rom drives from another notebook but it will not boot off those either. I have also tried to boot from a usb flash drive and it still wont work.

    I am tring to reinstall windows on it.

    Anyone got any ideas?

  6. 85
    jayne Says:

    Hi,

    I have a Toshiba Sat A100. I load the recovery disks and it stops and 40 per cent what can I do….is it my hard drive

    thanks

  7. 84
    Amanda Says:

    How to use Disk Management
    http://support.microsoft.com/kb/309000/

    AMANDA’S NOTE: you DO (after backing up files) want to format the partitions.

  8. 83
    Amanda Says:

    Laptop/Notebook: Toshiba Satellite A135-2246

    History: Downgraded from Vista Home to XP Pro, had to install generic drivers for devices to function with XP (this laptop was built exclusively for Vista), had problems with video drivers and regularly got blue screens of death.

    Decided to restore to Vista, heck an operable slow system is better than non-operable. At least drivers will be correct…

    - Insert Recovery Disk, try to recover… get a bunch of partition errors, erase hard disk, have to take out hard drive, put in my other pc, run compmgmt.msc, partition + format (30g on main partition), insert into laptop again, run recovery wizard, error again, had to do with the fact that I installed an additional gig of RAM, removed a gig of RAM, repeat recovery, recovers… in process of finishing, but can reinstall additional RAM later… do not get discouraged! this is an excellent forum! thank you

  9. 82
    jack Says:

    I have an older model of the sony vaio. but my computer is having problems. so im trying to restore it to its original, factory-installed state by using the recovery disks. however, whenever i restart it with the startup disk, a message always pops up saying that it doesnt work due to my partition settings. What does that mean? what can i do about it?

  10. 81
    Jonathan Says:

    i have the similar problem with the error 10-fc12-0241, any I have changed my memory ram, and my toshiba revived in “toshiba recovery”

  11. 80
    important Says:

    HELLO PLZ HELP ME
    HOW CAN I GET THE RECOVERY CD TO WORK ON A 2 PARTIONS HARD DRIVE
    THX

  12. 79
    Abuu Says:

    Hi
    I have a laptop model: Hp Pavillion dv6326us. I am suffering with blue screen for long time now. It appers once I switch on the laptop only after being switched off for more than 1 hour during loading Windows (Vista) and error mesage disappears very fast I can’t even note down but when I keep on selecting start normally at least 3 times then it starts. I have tried to recover several times, replacing Hdd and Ram with new ones and install OS again but it doesn’t help. Please help me to get out from this annoying problem.

  13. 78
    David Newman Says:

    No it wasn’t Norton, it was PNY memory ICs.
    reinstalled them and started crashing and blue screen.
    It runs awfully slow with 512 MB of RAM, but it runs.

  14. 77
    David Newman Says:

    Thanks, had error 10-fc12-0241.
    after reading posts found that to recover laptop has
    to be in same config as from factory. Put original
    memory back in and recovered nicely. Now I wonder if original crashes and blocking updates could have been
    caused by PNY memory? I suspect Norton Sym garbaged some
    memory locations, it failed during update and then trouble started. Have had to reload Norton several times
    before this. Maybe Norton and Vista don’t like each
    other?
    Working now THANKS

  15. 76
    Laptop Freak Says:

    Willie,

    Then I selected option 1 to reinstall the software and other stuff. When it got as far as about 15% or so during the installation, I keep getting an error:
    “Error 4EF000017… please click finish to retry” … I can’t escape the problem – any help?

    Make sure the recovery disc is clean. Try cleaning the optical drive laser with a cotton swab and alcohol.

  16. 75
    Laptop Freak Says:

    jepgijoe,

    I have a P25-S509 Toshiba and it will not boot from the CD/DVD Drive. I have tried multiple Disc none will boot.

    Apparently there is a problem with the drive itself. Satellite P25 optical drives are not very reliable. Does it work in Windows? Can you access the disc installed into the CD/DVD drive through My Computer?

  17. 74
    Willie Says:

    hi Laptop Freak,

    I am using Toshiba Satellite A60-S126. I tried to restore my laptop to the factory settings using the recovery disk. At the beginning, it has 2 options which are
    1) Recover to out-of-the-box state and
    2) Erase hard drive.

    I selected option 2 and it took 8 hours to complete. After it’s done, my laptop reboot and those two options were displayed again. Then I selected option 1 to reinstall the software and other stuff. When it got as far as about 15% or so during the installation, I keep getting an error:
    “Error 4EF000017… please click finish to retry” … I can’t escape the problem – any help?
    thanks in advance!

  18. 73
    ryan Says:

    hi i have a toshiba sattelite p20 and when i went to clear my hd i used recovery cds and at cd 3 it stopped and told me i have a invalid partition table anything i can do from home or do i have to tsake it somewhere to be fixed please help

  19. 72
    jepgijoe Says:

    Hello

    I have a P25-S509 Toshiba and it will not boot from the CD/DVD Drive. I have tried multiple Disc none will boot. I thought it may be a bios issue but the problem is that you need a floppy or dvd to boot from and I have no floppy and the cd/dvd will not boot. Any help would be appriciated

  20. 71
    Abuu Says:

    I am getting blue screen during booting process. I have tried to update bios but still it is not a solution. My laptop moddel is HP Pavillion dv6326us. Any one to help please.

  21. 70
    rogelio gacela Says:

    hi,
    i have a toshiba a205-s4577.i bought it w/a wrong recovery cd on it as it is the last unit on the display,when i came back and ask the dealer about the recovery sofware they wasnt able to find the correct one,i apreciated if u could help me to download or send it to me.pls help ive run out of idea.
    tnx,roger

  22. 69
    Erin Says:

    I have the same annoying message I see has been posted for months on this thread. Toshiba Satellite U305 series laptop only 5 months old would not boot properly. Called tech support, they said since I couldn’t get into the advanced boot settings I had to use the Recovery disk and wipe everything out and start over. After crying for not backing up recently, I started with their factory provided disks. Disk 1 ran fine, about 5 minutes into disk 2 got error code: 10-FC12-045D. Called tech support back and they suggest it’s a bad recovery disk and they’ll send me a new one for s&h only fee of $45.00!! Are you kidding me! Anyone else dealt with this and paid the money? Shouldn’t this be part of the warranty? Thanks.

  23. 68
    Nick Says:

    I’m trying to format my Toshiba P100 laptop with the recovery CD, but when I put it to boot from the CD, it goes to a black screen and at the bottom says “Loading disk image.” After the bar ends, my laptop reboots and goes right back to “Loading disk image.” Reboots and repeats, over and over. I tried loading it first, then removing the CD after it restarts but it just boots up Windows. What’s going on?

  24. 67
    WenYen Says:

    i HAVE A Toshiba A135-S2276.. and downgrade it to windows xp.. i installed the drivers for xp.. i was very happy back then but suddenly i inserted a flash disk on the usb and the windows doesnt recognized it.. later i have also a usb mouse and its working but yesterday i plug it and its not working now… I check on the device manager and it says UNKNOWN DEVICE.. I want to transfer the files i have in my usb so Pls Help Me With this Matter.. I tried the other ports and it the same .. It would be very much appreciated if you can help me with this.. thanks in advance..

  25. 66
    Laptop Freak Says:

    Rey,
    You don’t have to load anything.
    All you have to do is this:
    1. Boot the laptop from the recovery disc.
    2. Select “Restore my laptop back to factory defaults” or something like that, I don’t remember the exact wording.
    3. Wait until it’s done.

  26. 65
    Rey Says:

    I have a Toshiba A210 Series Laptop. I used the recovery cd to it and erased the hard drive files. After deletion i need to load a driver to restore my laptop. Where can i find the driver file?

  27. 64
    Laptop Freak Says:

    caesar,

    i need be bios or toshiba satellite a205-s4577

    You can download the latest version of BIOS from the Toshiba support website.

  28. 63
    caesar Says:

    i need be bios or toshiba satellite a205-s4577 please send to me

  29. 62
    LUNG Says:

    to Laptop Freak : thanx for gving me the solution, but still wont work, and last try is… by using Windows XP SP 1st to boot from bios, it works and i can install all the apps from the driver,so i think the XP SP2 wont work on this notebook, maybe we have to use the SP1 since the original version also Windows XP SP1.I hope this information will help others who have same problem as i do.

    once again, i really like this forum.

    best regards,

    L U N G

  30. 61
    Laptop Freak Says:

    Julian,

    I scan my fingerprint and it begins to start up but it just goes to a black screen with an arrow cursor on it and stay’s like that.

    I think it could be a bad hard drive. If the laptop is still under warranty, take it to the authorized repair center.

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