How to use recovery CDs and load original factory software on my Toshiba laptop?

How to use recovery CDs and load original software on my Toshiba laptop?

Most laptops are supplied with a recovery CD (sometimes more then one) or a recovery DVD disk. For some newer models you have to create a set of recovery CDs yourself by running special software preinstalled on your laptop. The recovery disk will help you to re-image the laptop hard drive back to original factory defaults. If you don’t have recovery CDs, then try to contact the manufacturer and buy it from them. A regular Toshiba recovery disk includes an operating system, some default software and all device drivers. When you re-image the drive, all personal data and all software you installed after you bought the laptop will be ERASED. Do not forget to back up all important files before you re-image the hard drive. You can transfer important files to another computer over the network, transfer them to an external hard drive or a USB flash drive, burn them on a CD, etc. It is very easy to re-image the drive. You have to insert the recovery media inside the optical drive and restart the laptop. Make sure to set the DVD/CD drive as a first boot device, so the laptop starts to boot from your recovery disk. After that just follow the wizard. For newer Toshiba laptops you can press F12 on startup to select the boot device. Re-imaging the hard drive takes in general 30-60 minutes.

167 Responses to “How to use recovery CDs and load original factory software on my Toshiba laptop?”

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  1. 120
    Laptop Freak Says:

    katie,

    I just got a new hard drive installed into my Toshiba A205 laptop. I have not yet turned on the computer, because I need to install the recovery disc. What are the steps to having a successful recovery?

    1. Turn on the laptop and open up the CD/DVD drive.
    2. Insert the recovery disc into the drive.
    3. Restart the laptop and press F12 as soon as Toshiba logo appears on the screen.
    4. Select the CD/DVD drive from the boot devices list and press Enter.
    5. The laptop will start booting from the recovery disc. Follow instructions on the screen.

  2. 119
    katie Says:

    Please Help…I just got a new hard drive installed into my Toshiba A205 laptop. I have not yet turned on the computer, because I need to install the recovery disc. What are the steps to having a successful recovery? Thank you for your time.

  3. 118
    Toni Says:

    The Drive can be seen in the Bios, the problem seems to lie in once the cd recovery image is loading, after its finished the toshiba recovery wizard doesnt start, like on my other laptop………instead of that it goes straight to restarting the laptop……..

  4. 117
    Jared Says:

    Toni,

    I did the drive swap between the laptops. I thought I was being clever and that this method would get me around it, but not a chance…

    Can you see the hard drive on the “faulty” laptop in the BIOS. Is it detected at all? Maybe there is something wrong with the hard drive controller and the motherboard simply cannot see the hard drive.

  5. 116
    Toni Says:

    I did the drive swap between the laptops. I thought I was being clever and that this method would get me around it, but not a chance………

  6. 115
    Laptop Freak Says:

    Toni,

    i figured it is time to reload it as well. However i cannot, now i know its not the cd’s, nor the drives cuz everything works, however i ve noticed that the only difference between the 2 is that after the disk boots, i don’t get the Toshiba recovery Wizard activating thus a disc format will not begin.

    Can you remove the hard drive from the second (not working) laptop, install it into the first (working) laptop, restore the image and then move the hard drive back into the second laptop? Will it work this way?

    With this i can make two conclusions it has something to do with the wizard or it will not start or recognize the disk at all

    if your recovery disc works in one laptop but not in the other one, apparently there is something wrong with the laptop.

    Did you test the hard drive on the second (not working) laptop. I’m thinking maybe you have a faulty drive.

  7. 114
    Laptop Freak Says:

    Gerorge,

    i have a toshiba qosmio g45 and my recover disk says it does not recognize my computer. i need some help on this one?

    What does it say? Is it a “Wrong Machine” message?

  8. 113
    Laptop Freak Says:

    Jason,

    but now i wanted to know how can i create a bootable flash from the recovery cd provided by toshiba so i can get all factory installed components onto the laptop.

    I doubt that you can, but not sure 100%.

    i have a Toshiba Satellite p25-s5092. At start up i get an error that states my hard drive is due to fail. then i would have to press F1 to continue to load windows xp pro. i installed a new hard drive and when i went to use the recovery disk, the dvd rom failed.

    From my experience, for some reason DVD drives fail a lot on Satellite A25 laptops. Try reconnecting the drive, sometimes it helps to make it work for a while.

    so i can get all factory installed components onto the laptop

    Maybe you copy your drive with SMART error to the new drive using ghosting software?

  9. 112
    Toni Says:

    WOW forget the prior comment, i wrote at 5 am after working all night long and it doesnt even make any sense. let me explain the situation a bit better…

    I have 2 Satellite P100 laptops, both a pspa3 series…. One of them i reloaded many times, never a problem… as a few problems started happening on the other, i figured it is time to reload it as well. However i cannot, now i know its not the cd’s, nor the drives cuz everything works, however i ve noticed that the only difference between the 2 is that after the disk boots, i don’t get the Toshiba recovery Wizard activating thus a disc format will not begin.
    With this i can make two conclusions it has something to do with the wizard or it will not start or recognize the disk at all …..I beg for suggestions

    Thank you in advance………

  10. 111
    george Says:

    i have a toshiba qosmio g45 and my recover disk says it does not recognize my computer. i need some help on this one?

  11. 110
    TONI GALIC Says:

    I have 2 Satellite p100 they are both a pspa3 series….now reloaded on many times with the boot disks no problem……as a few problems happened on the other i figured it is time to reload it as well however i cannot, now i know its not the cd’s, nor the drives cuz everything works, however i ve noticed that on the one that i cannot reload the toshiba recovery wizard will not turn on, i ve lost my patience anf its soo early i am stuck out of ideas……..I beg for suggestions

    Thank you in advance………

  12. 109
    jason Says:

    i have a Toshiba Satellite p25-s5092. At start up i get an error that states my hard drive is due to fail. then i would have to press F1 to continue to load windows xp pro. i installed a new hard drive and when i went to use the recovery disk, the dvd rom failed. i was able to create a bootable flash drive (using bootsect, USB_Prep8 and PeToUSB) from another puter. and then i was able to install windows xp. but now i wanted to know how can i create a bootable flash from the recovery cd provided by toshiba so i can get all factory installed components onto the laptop. thanks.

  13. 108
    Steven Says:

    I have a Toshiba Satellite A45 series laptop that I completely wiped and loaded Linux. However, now I’ve decided that was a huge mistake. I’ve tried to reload Windows XP from the Recovery CD, but no go. Can it be done, or am I out of luck? Thanks!

  14. 107
    Juliana Says:

    Thank you Gator and Laptop!

    I will do that, and tell you later!

  15. 106
    Laptop Freak Says:

    mort,

    i have a toshiba a205-s5809, i was getting the blue screen quite a bit in the last 2 months and had enough of it. i tried using my recovery disks that were never opened, had puter for almost a year, and got into the 2nd disc and got error message 10-fc12-045d. how do i fix this problem?

    1. Make sure the second disc is clean.
    2. Could be bad hard drive. I would suggest running hard drive diagnostics test, you can find them on Ultimate Boot CD.

  16. 105
    Laptop Freak Says:

    Juliana,

    I had the error 10-FC12-0017. I didn’t replace my RAM.
    What happens then????
    I am confused. I wanna open my notebook but i still have warranty. What should I do, Laptopfreak?

    I agree with Gator. You should use your warranty.
    This could be a problem with the hard drive.

  17. 104
    Gator Says:

    Juliana use your warranty , that is why they are offered.. Get your monies worth

  18. 103
    Juliana Says:

    Hello everybody….

    I had the error 10-FC12-0017. I didn’t replace my RAM.
    What happens then????
    I am confused. I wanna open my notebook but i still have warranty. What should I do, Laptopfreak?
    Thank you so much!!!!

  19. 102
    Gator Says:

    My fellow confused people, I have figured out what is wrong with the a135 series Toshiba Satellite Laptops (notebooks)
    It’s 1 of 2 for most of you….
    Me it was the Hard Drive… It needed replaced.. (i was a lucky one and still had warrenty left and it was covered 100%)
    The other problem it could be is the Ram…. I can’t tell you exactly , but it is one or the other..
    The most common is the hard drive

  20. 101
    mort Says:

    i have a toshiba a205-s5809, i was getting the blue screen quite a bit in the last 2 months and had enough of it. i tried using my recovery disks that were never opened, had puter for almost a year, and got into the 2nd disc and got error message 10-fc12-045d. how do i fix this problem? hard drive is erased and still get this. i read all these responses on here and still not sure what to try. Please Help!!

  21. 100
    jd Says:

    This thread was far more helpful than Toshiba support. I was able to remove the factory installed memory and the 1st slot happened to be bad. Removed it and now everything is okay, other than half the memory available than I originally purchased. It also explains all of the blue screens I kept encountering before I had to redo the whole computer. I think this will be the last Toshiba I will buy. Tech support was nice enough, but definitely not technical enough. Thanks everyone.

  22. 99
    Georges Asmar Says:

    Hey My name is georges i have a satellite toshiba desktop andi want to recover the hall hard disk but i have 3 partition because i have devide the c partition to 2 new one so is there any problems with the recovery if there is 3 partiton???
    plz help me …..

  23. 98
    Leslie R Robb Sr Says:

    Getting same 10-FC12-007 on my sons A-205 laptop at 56% on the second disk. I almost believe that our friends?, at Toshiba are trying to improve their profit margin with the sale of installation discs. I loaded w/2K with a couple of errors on missing files, so based on this and reading all the posts on this site regarding the issues I’m going to order a new Western Digital Harddrive ( excellent customer support & warranty with a free diagnostic’s disk utility download from their web site. By the way, as a copier technician most of the hard drives in our smaller Konica print controllers are toshiba and my experience with the drives leaves me in doubt about their quality.

    Regards

    Les

  24. 97
    charming Says:

    Well to be honest i was getting the same problem with a customers laptop so i did a diagnostic and could not find anything wrong so i complete wiped the partion out on the hard drive and then reloaded with the boot Cd and hey presto it repartioned the harddrive and loaded try that and see what happens it is a fault with some reboot discs

  25. 96
    kevin Says:

    hi i am trying to restore my buddys toshiba sat a105 he ordered a new recovery disc and brang them to me i tried going to the steps and after about 6% recovery error 10-fc12-007 comes up ive read through forums on here and others and have seen this code so i ordered a new disc from toshiba and got it today only to find out that didnt help so without knowing im stumped and really flusterated please HELP me

  26. 95
    T Says:

    Of course it is Toshiba Satellite, sorry.

  27. 94
    T Says:

    I have laptop satellite on which I want to run recovery disk. One question: will my d: (not system) partition be eresed also? Thanks in advance,

    Tomasz

  28. 93
    ann Says:

    Laptopfreak,

    I have tried what you said and I do see the indicator light flashing. It seems to start but then I get the PXE-E61 error. I do not think I get to the restore menu. I never get to the option to pick what kind of restore I would like to do.

    Any ideas?

    Thanks.

    Ann

  29. 92
    Laptop Freak Says:

    Ann,

    I am trying to restore my Toshiba lap A135-S4467. I put in the recovery disc we got from Toshiba. Powered up while holding the c then released after Toshiba screen comes on. Seems like it is going to work then it gives an error

    1. Insert the recovery disc into the drive.
    2. Restart the laptop.
    3. Press F12 as soon as Toshiba logo appears on the screen.
    4. Select CD/DVD drive from the boot menu.
    5. Press Enter.

    Will it boot to the restore menu? Take a look at the LED light on the DVD drive. Does it flash when you try booting form the recovery disc?

  30. 91
    ann Says:

    I am trying to restore my Toshiba lap A135-S4467. I put in the recovery disc we got from Toshiba. Powered up while holding the c then released after Toshiba screen comes on. Seems like it is going to work then it gives an error

    PXE-E61: Media Test failure, check cable

    I read the other post and I checked and the indicator light does flash while it seems like it is working.

    Any ideas on what is wrong or how to fix it? The laptop does not have any after market changes that I know of and I have had the computer about 15 months.

    Thanks for any assistance.

    Ann

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