My Dell laptop will start up just fine but after the desktop picture comes up it freezes
Hey I was just wondering if you might know anything about what problem I’m having, my Dell Latitude D505 series will start up just fine it’s when I enter my password and it starts to load, when its doing so, it freezes, the desktop picture comes up but nothing else shows, it just stays at that and loads. If you could respond to this and hopefully tell me what could be wrong with it I would greatly appreciate it.
My first guess would be that you have corrupted software. Try to boot your laptop in a safe mode by pressing F8 on start up. If the laptop works fine in a safe mode, then you can reinstall the operating system and get it back up and running. If you remember when the problem occurred for the first time, you can use Windows system restore utility to revert the operating system back.
Also, it might be a hardware related problem, most likely a failing hard drive. You can download Hitachi drive fitness test utility and test the hard drive. This utility is free and will work for most laptop hard drives. If the hard drive fails the test, you’ll have to replace it.
October 25th, 2006 at 9:39 pm
Try refreshing your desktop. Try turning on/off active desktop. Adjust your monitor/video settings, refresh rate etc. No change?
It could also be:
1. Too many programs loading on boot (try selective start-up)
2. An active virus/spyware/trojan etc. (use anti-virus)
3. Insufficient/failing RAM (try upgrading or replacing)
4. Failing video chip (worst case; replace motherboard)
Hope this helps.
December 3rd, 2006 at 10:24 pm
HI,
I have got a Acer ASPire 3002 Laptop with AMD Sempron 2800+ Proceesor,256 Ram
My problem is when i recharge my Laptop & when i switch it on my The desktop comes and Keyboard & Touchpad HANGS & i can’t restart so i have to remove the battery.Morever its showing wrong battery time (ex 2 hrs when i have hardly charged it for 5 min) and It is showing 2 DEVICES for BATTERY in Device Manager which was not showing earlier
What’s My problem
December 21st, 2006 at 10:22 am
Problem since buying replacement battery for my Compaq Presario 1520us. With new battery and NO a/c, the computer will get to the WinXP startup screen and eventually freeze. HOWEVER, if I have a/c connected, I get into WinXP just fine and can even remove the a/c and it continues to run on the battery. Also, without the a/c connected, I can get into WinXP in SAFE mode. I assume that some power management driver in WinXP is having a problem with the new battery on startup.
Any ideas or suggestions?
Thanks,
Doug
December 24th, 2006 at 12:46 pm
Doug,
Do you have any HP power management software installed on the laptop or you running it with basic Windows XP software? If you have only Windows XP software, try installing HP software. If you have HP software installed, uninstall it and try Windows XP utility. See if it makes any difference. Check if you have the latest version of BIOS, upgrade the BIOS if it’s necessary.
January 2nd, 2007 at 9:44 pm
Laptop freak–
I solved the problem (at least for a while) by removing the battery from device manager and then restarting the computer. I had no problems for a couple of weeks but the problem started again today–freeze at WinXp logo unless the a/c is attached. I am now in the process of updating to SP2 (that certainly is no joy) and will see if the problem persists.
Doug
March 12th, 2007 at 3:27 pm
I have an older Toshiba Tecra 8100 that freezes on me.
If I boot in safe mode everything is great. If I disable the sound (while in safe mode) and reboot, everything is fine. It has a new hd and i just swapped the sound board (same issue). Anyone have any suggestions?
December 19th, 2007 at 12:04 pm
Same problem here, tecra 8100 freezing winxp if i run winxp in safe mode everything its ok i think ram module or ram dim is the problem…i already use memtest and it seems oks :S
December 19th, 2007 at 12:05 pm
oh…i’m using winxp
March 21st, 2008 at 10:26 pm
hi my dell laptop was working fine untill recently, but i have made no new modifications to anything…
basically, when i plug in my laptop’s power cord, the computer freezes. if i allow the laptop to run without being plugged in, it will work fine…. but once plug it in, it freezes and i have to reboot. infact, if i reboot and have the plug in it, it still freezes after maybe 10 seconds of Windows starting up…. what could be the problem???
March 22nd, 2008 at 10:26 pm
Liza,
What if you remove the battery and start the laptop just from the AC adapter? Will it freeze in this case?
May 10th, 2008 at 12:07 pm
Hi Manohar,
i had the same problem n even wen to the extent of repair installing Winxp, even then it woud freeze n wouldnt allow me to enter the product key. afta reading ur thread i tried removing the battery and running from the a/c directly. that solved my problem, i hope its the case wth u. il just have to get myself a new battery i guess. Cheers. Geno
June 3rd, 2008 at 5:37 am
My dell does not start up even in safe mode. I was installing a new antivirus yesterday night when suddenly it prompted me to restart it. Then the problem began. Im so disaappointed because I have a report to submit by tomorrow morning. Please help
June 3rd, 2008 at 11:45 am
Harold Makundi,
If this is an emergency situation, you can do the following.
1. Remove the hard dive from the laptop.
2. Install it into an external USB enclosure.
3. Connect the USB enclosure to another working computer.
4. Access the hard drive and recover your report.
Here’s more information about connecting your hard drive to another computer.
August 4th, 2008 at 3:53 pm
I have issue…BSOD will now not even boot in Safe mode. Tried System restore,ran diognostics and every time the computer “looks like its trying to do something”
but my system restore has been in progress for over 24 hours.Should i start over. And how do I do that if i cannot boot up the computer>I can get to advanced screen and do a “restore to factory settings”
BTW it is a dell insperon 1720 that was purchased New on Ebay(now I regret)and started going BUGGY after installing System Mechanic software..found out I had adware and several issues..Ran the “remove option on all..and the last I removed was the adware >>>THAT is when the BSOD showed its ugly face
HELP!!
October 28th, 2008 at 7:38 am
Hi,,,
I have a Dell Inspiron 510 and it was working fine. Today i was trying to compress many files at the same time and after finishing the process it freezes on me. even by using the safe mode it is very very very slow although CPU usage is about 3% only. If i tried to log normally, and after enetering the user name and password the desktop opens, icons appear and some icons on the task bar also appear then it freezes i cant even log into task manager.
Have any ideas ????
October 30th, 2008 at 11:07 pm
I have Dell Inspiron 5100 Laptop with simular problem the Dell Latitude D505 has, it starts up normally and I can sign in, the system tray comes up with all my Icons and I’m able to move my cursor and if lucky get on the internet then the computer freezes up and I can’t move the cursor. Dell did a Dell Connect to look at my computer and did tests, the bottom line, Dell is telling me to get a back up hard drive to transfer my files over and then do a restore. We had to do all this in Safe Mode since thats the only way operating system works. Restoring may work but I feel reformatting may be the only answer other than going back to manufacture default procedure. Can you give any clues as to what my problem is? Thank you.
December 5th, 2008 at 2:34 pm
Hi, my computer is in safe mode and as soon as i switch it on it says ‘power in safe mode press any key’ when we do this it does not let me into the computer and then a loud fan noise from the drive is coming and beeping sound please help me how to exit safe mode?Thankyou
March 23rd, 2009 at 12:06 pm
Would the dell inspiron 6400 work with just da ac adapter
June 22nd, 2009 at 1:29 pm
Hello, i have a hp550 and the laptop startsup fine but when it loading up the programs it freezes, the mouse moves but i cant click on anything not even the start button. It has windows vista 32bit. Ive tried system restore…but doesn’t work any help would be greatly appreciated
August 21st, 2009 at 8:47 am
My 9100 is doing the “flash the little green light and do nothing thing” after being plugged up to ac power for an hour it boots and freezes will sometimes run 10-15 min and some times it won’t fully boot before it does it.When killed by holding the power button it will not boot right back up, after 10-15 min it will boot again.It does the same thing in safe mode or normal. After 4-5-6 times of holding the power button and forcing it off after it locks up it will boot and run for days and in one case 8 days continuos non stop internet,durning music all at the same time.. never missed a beat.It has NEVER had an error message or poped up anything like that.It powered down normal and after shutting down,just for grins I powered it up again ran it on the net for about 40 min no problem.its been off for 10 days and its all started over doing the same thing.Does the fact that it does the same freeze routine in safe mode mean its hardware?Does the fact that it has on 4 different occations eventually quit and work great for long periods with out freezing mean the software is ok? HELP anyone !
October 24th, 2009 at 4:26 am
Hi,
My laptop has suddenly started locking itself every few minutes when the laptop has not been touched, which is annoying when I am watching something on my laptop then have to keep on putting my password in again!
I have tried stopping this but am not sure how to, and I think it may be making my computer slow as well … because of it, as pages are starting to freeze…
Can you help??
Thanks
September 2nd, 2010 at 6:33 am
“Hey I was just wondering if you might know anything about what problem I’m having, my Dell Latitude D505 series will start up just fine it’s when I enter my password and it starts to load, when its doing so, it freezes, the desktop picture comes up but nothing else shows, it just stays at that and loads. If you could respond to this and hopefully tell me what could be wrong with it I would greatly appreciate it.”
i m replyin to this post… as u have mentioned that the desktop picture cums up and den freezes without showin d startup windows desktop icons…
it can be a really small issue…
–> go to task manager by clickin ctrl-alt-del
–> then in d APPLICATIONS tab click on NEW TASK
–> then type desktop in d new small window dat opens.
December 31st, 2010 at 9:14 am
I hope someone can help me with this problem. I have a Hp Compaq 6220 laptop. Windows xp. My problem started after I downloaded windows security updates,I restarted the computer as instructed and when my screen password was requested I entered it and it took me to my homepage,it loaded my desktop icons,but not my taskbar icons,so I am assuming it is not totally loading and therefore I can do nothing to reach the web. I tried system restore,but that didn’t help,I tried starting it in safe mode and that didn’t help either,still no taskbar icons. can somebody please help ! Thanks for your time !
December 31st, 2010 at 9:19 am
I also need to add that I bought this computer used about 3 years ago and it has worked great up until this point. I also don’t have the password for the administrator login,original owner moved away a few years ago and we’ve lost touch. Once again thanks for your time !