I can’t boot to Windows. Toshiba splash screen and the display console shows ‘HD1 password=’ I don’t know the password.

I have a Toshiba Satellite 5205-S703 and had it for 3yrs, warranty expired. I’m having a lot of problems recently. The latest one is I can’t seem to boot to Windows. I get the Toshiba splash screen and the display console shows ‘HD1 password=’ I don’t know the password. I think it is a hardware problem where can I find a reliable laptop repair center.

If you didn’t set up the hard drive password yourself, then most likely you have a problem with the hard drive. This model has a BIOS update in version 1.40 related to this issue. Check it out here. It says that you can get a message asking for the hard drive password if there is a problem with the hard drive. So, I think that your hard drive is bad and that’s why you see this message.
First of all, I would check what version of BIOS you have and if it’s an old one, I would update it. Try to press Esc key on the laptop start up to access the setup menu, you can find the BIOS version in there. The latest BIOS version for Satellite 5205 at this time is 1.50. It’s possible that after the BIOS update you would be able to get an access to the hard drive. If you have an important data on the hard drive and you are able to access it, back it up as soon as possible, because the hard drive might fail permanently any time.
You can run Hitachi Drive Fitness test to test the hard drive. If it fails the test, you’ll have to replace it. It’s not very difficult. You can access the hard drive from the bottom of the laptop if you remove the hatch. After you replace the hard drive, you’ll have to run a recovery DVD (you got it when you bought the laptop) to restore operating system and the factory software. To start the recovery process, place the DVD inside the laptop, restart it and press C key when the Toshiba splash screen appears. The laptop will start booting from the DVD and after that you’ll have to follow the instructions.
Toshiba installs 60GB 4200RPM hard drive into this model. You can install 60GB, 80GB, 100GB or 120GB hard drive; you should have any problem with the size. You can use 4200RPM or 5400RPM hard drives. Faster is better. I haven’t tried 7200RPM in this model yet, so not sure if there would be any heat related issues.
If you not sure if you can do it yourself, then any local computer repair shop can handle it.

34 Responses to “I can’t boot to Windows. Toshiba splash screen and the display console shows ‘HD1 password=’ I don’t know the password.”

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  1. 34
    ertan Says:

    Dear Laptop kings,
    İ have toshiba 5205 s703.My dvd rom is broken so i cant set xp on my laptop , i cant find the dvd rom in Turkiye.Have you got this laptop and could you send me harddisk image on hotfile or rapidshare link ?
    Please help me …
    Thanks for all

  2. 33
    Asiedu Joseph Says:

    I have a Toshiba Satellite L 450 – 11W and warranty expired. I’m having a lot of problems recently. The latest one is I can’t seem to boot to Windows. I get the Toshiba splash screen and the display shows ‘HD1 password=’ I don’t know the password. Help me whether the Bios or i don’t no.

  3. 32
    Alan Says:

    I am trying to work on a Toshiba Satelite A65 S1062 for a friend. It had some viruses on it. Kept getting all kinds of pop ups. I got it to where I could install Avast on it and went to do a full scan and as the Avast program was doing a memory test it said the memory had a virus and I needed to schedule a scan on boot up. So I clicked ok and the computer rebooted and started the scan. During the scan it asked to delete all viruses and I clicked ok. After the scan I went to reboot it and it would go to the user screen and I can highlight it and click on it. It will start loading personal settings and go to destop and then right away it will go back to the user screen and and start logging off personal settings. Please someone let me know what is going on with it.

  4. 31
    Steve Medley Says:

    Unless your laptop is 1997 or earlier ignore any moron that tells you to open up your case to remove the CMOS or RTC battery, look for jumpers or any other nonsense. BIOS passwords are on NVRAM forever without an active signal i.e. an OEM provided keygen master password, an external dongle with the right combo of shorted pins or a reset disk. If you open your laptop without experience you risk being worse off than before. Steve Medley

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