I am trying to restore the operating system on my laptop. It starts the process but then stops and gives an error.
I’m trying to restore the operating system to a Toshiba A75, when I put in the restore DVD it starts the process but stops and gives an error of “Output A:\GHOST.ERR” and gives Yes or No choices. It will then come back with an error message of cannot open Ghost.err. It continues to do this until it pops up with the message. ” The image file is corrupt”. I believe the DVD drive is bad. I have a USB DVD drive is it possible to use the external DVD drive to restore the operating system?
The restore process will sometimes get as far as 50% then give the error. At that time the internal DVD drive will not open or spin. When I re-boot and try again it do the same thing but sometimes it does not see the DVD drive then it will either say no operating system or try to boot from the network and I will get the network error messages.
This unit does not seem to have a USB boot option only hard drive, CD/DVD, network, and removable media.
When I try to boot from the external DVD, it starts but then gives a large banner of No CD/Network, then goes to an A: prompt even though there is no A drive. I can access the A, B, C, Q, drives at this point the a and b drives show the exact same files (When I look at the directory it lists files that are not on the DVD), and the c drive shows no files and no label, when I try to access the Q drive it gives the CD error that the drive is not ready abort retry fail.
You cannot boot this laptop from the external USB drive, there is no such option on Satellite A75. Make sure the DVD disk is clean; sometimes you can get an error because of a dirty media. Test memory, you can run Mettest86+ utility. I believe sometimes you can get an error because of bad RAM.
At this point it’s hard to guess what it wrong, DVD drive, media, RAM or something else. Do you have any other Windows OS CD? Try installing OS from another CD, may be you can borrow it from a friend just for this test. If the installation process goes smoothly, probably your restore DVD is bad. If another CD fails too, probably the DVD drive is bad.
January 25th, 2007 at 8:48 am
HI
I seem to have lost my D drive with ALL my music on it and of course don’t have a backup. My laptop is not even registering that I have a D drive as all operating progs are on the C drive. I have been told by Acer to run the recovery disc but this will delete all my files and music ?? is this true and is there any way to try and access the d drive without having to wipe everything else clean – desperate please help !!
January 25th, 2007 at 11:03 pm
Penny,
I know what you feel. One day I lost entire 160GB hard drive full of data. If I understand right, you have one physical hard drive and two different partitions, C and D. And D partition just disappeared, right?
Scenario 1. Data is not critical, but it would be nice to get it back. I can live without it.
I think you still have a chance to recover your data if you scan the hard drive with data recovery software, for example Ontrack EasyRecovery Professional. This software helps find and recover deleted files, recover files from formatted volumes and even from hard drives without any file system structure information. You can use any other data recovery software too. I think you can install it on the C partition and scan the entire hard drive. Probably it sounds complicated, but I think that’s the only chance to recover your data at home.
Scenario 2. Data is very important. I cannot afford loosing it.
Do not try to recover data yourself, you can make it worse. Stop using the hard drive and take it to a data recovery specialist.
September 30th, 2007 at 1:13 am
I have one Laptop Acer3000 OS Missing this laptop
i want to recover this os
i instert 1st recover cd then computer ask cd no:2 i insert that then pc start recovering but ther is one message come gost has detected corruption in the image file please perform an integrity check on the image
what can i do?
September 30th, 2007 at 9:11 pm
sajeer,
1. Clean the second CD with soft cloth
2. Clean the drive laser
3. Replaced the second CD
November 25th, 2007 at 6:25 pm
Hi I am trying to make recovery disks for my daughters acer 3000 notebook. When I try to back it up it tells me to install new or blank disks. They are all new …I would like to install a larger hard drive for her as she has just about maxed it out. Can you tell me how to do this so I can continue my process?? Thanks
November 26th, 2007 at 12:45 am
Bill,
It’s not clear what kind of problem you are experiencing. On some laptops you have to create recovery discs yourself, like in your case. You might need a few blank CDs or DVDs. During this process you’ll be asked to insert a blank media and then press OK to continue. You’ll have to repeat this until all recovery discs are done. So, something is going wrong while you are creating these CDs?
If you want to upgrade the hard drive, you should follow these steps:
1. Create recovery CDs or DVDs
2. Install new hard drive
3. Reimage the hard drive using recovery disc
4. Transfer all needed data from the old hard drive to the new hard drive using an external USB enclosure