I recently sold a fully functioning, much cared for T30 laptop on ebay and despite careful packaging, the buyer informs me the screen is not working. He describes it as “when it is turned on the screen has all lines down from top to bottom and that is all that can be seen”.

When the laptop is plugged into an external monitor it works fine. I can only assume it has been dropped in transit. There is no external damage to the machine at all.

I wondered if you could advise the appropriate steps to ascertain the problem.

Many thanks
Lah

Problem: Screen will randomly flicker. Following the flickering, it will sometimes go back to normal but more often will freeze the whole computer. I would have to force a hard shutdown and restart (reboot). When it does freeze, both mouse and keyboard will stop responding. The flickering and freezing happens very frequently about a 10-30 mins of operation. The LCD screen is intact with no damage to it and displays things normally.

Cause of the Problem: I dropped it twice since I’ve had this laptop. The first time was at an airport. The second time was in a laboratory.

Already tried: Moving the screen back and forth sometimes helps the flickering go away but also sometimes helps promote the freezing of the laptop. I suspect here that it may be a wiring problem but again it sometimes doesn’t do anything when I move it back and forth.

I haven’t opened it up yet to see the wiring as some of the posts here suggests. However, I’d like to get anyones first impression on what the problem may be.

I have a “feeling” it’s a hard drive problem as the shock from the drops may have damaged it. I’m just trying to see if any body suspects a wiring, motherboard, RAM, etc problem. Please, any comments will help. Thank you.

Thank you!