CD/DVD drive stopped reading all CDs and DVDs
I’m having a problem with the CD/DVD drive of my laptop (Toshiba satellite L100). It has stopped reading all CDs and DVDs, and disappeared from my computer and device manager. I have figured out the problem, the drive has become loose and I have to reinsert it.
How will I be able to do that without asking for a technician’s help?
I know nothing about stuffs like this (esp opening a laptop) so please give me an easy-to-follow guide.
I’m not familiar with this particular Toshiba model but most likely you’ll have to remove one screw from the bottom of the laptop and then push the CD/DVD drive from the laptop.
Here’s an example of removing CD/DVD drive from a Toshiba Satellite A105 laptop, could be similar to your laptop. Take a look at the disassembly steps 6 and 7.
If your CD/DVD drive disappeared from My Computer but you still can see it in the device manager, you can use this method posted on Microsoft site:
To resolve this problem, remove the affected filter drivers. To do this, follow these steps:
1. Click StartStart button, type regedit in the Start Search box, and then click regedit in the Programs list.User Account Control permission If you are prompted for an administrator password or confirmation, type your password, or click Continue.
2. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-
08002BE10318}
Caution There can be many instances of the registry subkey that is mentioned in step 2. You must make sure that you are in the appropriate registry subkey before modifying the UpperFilters and the LowerFilters values. To verify that you are in the appropriate registry subkey, make sure that the Default data value is DVD/CD-ROM and the Class data value is CDROM.
3. In the right pane, right-click UpperFilters, and then click Delete.
4. Click Yes to confirm the removal of the UpperFilters registry entry.
5. In the right pane, right-click LowerFilters, and then click Delete.
6. Click Yes to confirm the removal of the LowerFilters registry entry.
7. Exit Registry Editor, and then restart the computer.
July 23rd, 2010 at 10:48 am
Hello,
I have a HP pavilion dv5234 laptop and my cd/dvd driver isn’t working anymore. Before it would pop out every 10 sec (like someone else mentioned) and now when I press the button it won’t even open. Not even when I select the “eject disc” from the driver.
CURRENT STATUS: when I press the button SOMETIMES the light will appear green (and that’s the end of that) and other times nothing will happen.
I’ve opened the drive w/a paper clip and inserted a CD or DVD and the driver won’t read it.
SOLUTIONS I’VE TRIED:
1) uninstalling and redetecting my cd/dvd driver from device manager — at least the light turns green more times than not now.
2) attempted to find driver updates — all that I found on the HP support website were catered towards Windows 7 or Vista, which I have Windows XP
Pleeeeeaaaase HELP>
February 12th, 2010 at 4:16 am
I have an Acer Aspire 3003LM laptop/notebook and it will no longer read cd’s or dvd’s . The green light flashes when i insert either a cd or dvd and it makes a short high pitched noise every 2 or 3 seconds but doesn’t sound like it is actually spinning the disc . Microsoft Fix it , cant mend it . It says there is no readable media . So im assuming that it’s optical drive that’s somehow died .
Can i buy any replacement dvd+rw combo drive to replace it or do i have to buy a specific one ?
At present it has an Liteon dvd=rw SOSW 833S ( VRS2)(E) installed .
Thanks in advance .
Nancy
September 23rd, 2009 at 2:24 pm
Thinkpad T42 CD-RW DVD-Rom drive cable catches and kinks when closing tray. There is a very thin flexible plastic cable that follows the tray out underneath. When you close it instead of sliding back in the cable folds and kinks and gets pull into drive and flattened again. I can’t imagine the cable would last this way for more than a few dozen cycles. I have taken the drive cover off expecting to find something that prevents this but there is nothing. At this point I use a finger to guide the cable everytime I close the tray. Any ideas?
August 26th, 2009 at 4:58 pm
my hp pavilion dv6000 is no longer recognizing blank cd’s. it recognizes both normal, store-bought audio cd’s, and dvd’s but not the blanks. i have already right-clicked on the properties of the drive to make sure it’s allowed for recording. any other suggestions?
July 13th, 2009 at 7:18 am
sagar,
1. Try cleaning the optical drive lens with alcohol.
2. Try deleting the CD/DVD drive entry from the device manager and let Windows re-detect the optical drive on startup. It will reinstall the driver.
3. If nothing helps, probably you’ll have to replace the drive.
July 13th, 2009 at 7:11 am
hi i have a lenovo note book model no 85Q of N-series.It can’t read any CD but can read dvd.What’s the problem.plz help me.
May 31st, 2009 at 10:53 pm
Well i have a hp pavilion dv6700 and my dvd drive have stop detecting.. i need help with it…but i dont know wat a upper filter and lower filter is under the registry files
April 15th, 2009 at 2:47 pm
Hi,
I have an Inspiron 1525. I was trying to rip or even play some cds and it wont work. I hear the cd turning, but it always kicks it back out with a message telling me to insert a cd. I have tried multiple cds and winamp and yahoo music jukebox with the same result. My laptop is out of warranty of course. The funny thing is that it will play DVDs fine. I have played cds on it before, in the past, but it has been a while, because I have been really busy.
Any help would be greatly appreciated!!!!
April 15th, 2009 at 2:26 pm
I have an HP Paviion dv5000 and I’m having trouble with the cd/dvd rom. It will not play any cd’s or dvd’s. In fact, when I try to burn a cd it states that no cd or dvd burner has been detected. Can you please help?
Thanks…
March 24th, 2009 at 8:35 pm
dbm2,
Sounds like a software related problem. I would suggest reimaging the hard drive from the recovery disc and start over.
I published your question here: Laptop stopped reading CDs and DVDs
March 24th, 2009 at 12:28 pm
I’ve read forums for days now. My Toshiba Satellite p205d with Vista was reading CD’s and DVD’s fine. Then sometime it stopped reading “program” discs to download something. (I’d have to copy it on wife’s laptop with XP to a USB stick and then download to mine) Then I noticed it wasn’t reading DVD’s either. I’vd read about the registry settings and removing the upper and lower filters. I’ve done that. Then (as warned)other programs may not work right. That’s true. DVD started working but then iTunes won’t start up without error message about not being able to read from CD’s. Re-installed iTunes and still the same warning. I, then, did a system restore to get my registry settings changed back to where they initially were. So, I’m sitting in the same boat I was in at the beginning. iTunes is fine now; but, can’t view DVD’s. These forums are endless with no good solution that I’ve seen yet. Perhaps there’s another windows update that will address this registry issue better. That will change it enough to have everything work!
March 20th, 2009 at 1:23 am
I have a Dell inspiron 1525. When I insert a CD or DVD my CD driver doesn’t recognize anything!
March 8th, 2009 at 5:39 pm
Ed,
Here’s something you can try. Enter the device manager. You’ll find an entry for the CD/DVD drive in there. Right click on the drive and uninstall the driver.
Now reboot the laptop and the CD/DVD drive should be detected by the laptop and the driver will be reinstalled. Does it fix the problem?
March 8th, 2009 at 1:06 pm
re Sony Vaio VGN – NR32l
My cd/dvd drive keeps ejecting unrequested every 10 seconds or so
What’s the problem, and how do I fix this? It is only 6 months old
Thanks
March 8th, 2009 at 9:44 am
I used my HP Pacilion dv2315nr laptop to burn a movie to DVD using windows Movie Maker and now it will not write to any CD. Is there any way I can tell the dumb thing that the burner should recognize both CD & DVDs?
Help and input please – Annewithany
February 8th, 2009 at 11:22 am
Reka,
What do you mean by that? Are you getting an error? The hard drive will not appear in the BIOS or what?
By the way, check out this article:
Free repair for some out-of-warranty HP Pavilion and Compaq Presario laptops