Toshiba Satellite A15 modem will not work

I have a Toshiba Satellite A15-S1292. The modem will not work. There were many virus issues with this computer when I got it so I ran the recovery DVD to start with a new slate. It still will not work. It is listed as a Toshiba Software Modem in device manager. The Device status says working properly. Query Modem says port modem is attached to could not be opened. Troubleshooter says COM port may be disabled. I try to look at Ports in device manager and NO COM ports show up only LPT1. Is the problem with the COM ports or the Modem?

The only way to find out is replacing the modem. I think that’s your problem. Fortunately, you can find this modem here and it’s not very expensive. You can easily access the modem through the door on the bottom as it shown in this guide, take a look at the step 3.

Do you need spare parts for your laptop? Search here by the laptop model and part description.

 

 

Laptop Repair Videos

3 Responses to “Toshiba Satellite A15 modem will not work”

  1. 1
    Daniel Says:
    February 8th, 2009 at 9:48 pm

    I have a problem here, of course we all do.
    I just bought a acer laptop and i have my ethernet cord running into my laptop. the Internet works fine while i am on it. as i get off or leave to go out for a bit, eventually, (1hr or 2) the internet will turn itself off from my laptop but still states that it is connected. i have to unplug my cable-modem box and wait ten seconds then turn it back on and then restart my laptop for the internet to kick back on. this is a big pain when i go to bed or leave and try downloading music, or torrents.. it stops all downloads which takes long as it is. If anyone knows if there is a option in the internet options or something rather to “allow internet to stay on” please let me know. i would really appreciate it

  2. 2
    Laptop Freak Says:
    February 8th, 2009 at 11:30 pm

    Daniel,

    the Internet works fine while i am on it. as i get off or leave to go out for a bit, eventually, (1hr or 2) the internet will turn itself off from my laptop but still states that it is connected.

    Does your laptop go into hibernation?
    Try this. Enter power options properties in the control panel and change all settings to Never, so the laptop stays on even when you away.

  3. 3
    Mintesinot Says:
    November 30th, 2009 at 9:07 am

    I could not find my laptop HP computer modem to use. How I could find it and use it?

Leave a Reply

Next Post: A wide bar running from top to bottom of the laptop screen
Previose Post: Dim screen on Dell Latitude D800 laptop