New laptop shuts down like the battery dies
I just got a new laptop (Gateway FX series from BestBuy) and wheen I’m in the middle of playing a game or just having it on the laptop shuts down like the battery dies but I have it plugged into it’s charger ALL the time (when I’m using it). I have no clue what is wrong
I think this could be heat related problem.
1. Always keep the laptop on a flat surface. Make sure the air intakes on the bottom are open. If you close the air intakes, the laptop will overheat and shut down.
2. Listen for the cooling fan, make sure it turns on. It’s possible the fan is defective.
If you keep your laptop on a flat surface and the cooling fan turns on but the laptop still shuts down without any reason, there could be something wrong with the motherboard. In this case call Gateway customer support.
August 27th, 2008 at 6:07 am
Thanks for the help, and yes I can hear thee cooling fan running but it’s not alywas on s flat surface. I’ll try that out and see how it does.
September 1st, 2008 at 10:19 am
My Dell inspirion won’t go into safe mode to correct anything. I have a stop message 0×0000008e(0×0000005,0xbf803e1a,0xf87607c4,0×00000000 and my battery is dead. I tried boot from windows xp service pack disk, that did not work. I don’t know what to do.Can you help me?
September 3rd, 2008 at 8:39 am
Hi,
Can you please tell as how to connect my Dell inspiron 1420 laptop to creative 5.1 speaker system so that i can hear surround sound from DVDs.
Thanks & Regards,
Kiran Mahamkali
September 3rd, 2008 at 9:10 am
kiran mahamkali,
You’ll have to use a PCMCIA sound card for your notebook as I mentioned in this post: How can I watch DVD movies on my laptop with surround sound?
September 19th, 2008 at 12:34 am
I Have a Gateway FX Laptop from Best-Buy, with an Intel 5100agn Wi-Fi Wireless card, and an optional ON/OFF switch in the front of the laptop that activates the Wireless Card. When I switch it on, the icon, near the mouse pad shines bright orange, and looks activated, however, the actually wireless card does not connect to any networks. I know this is not a network problem, because I have a Belkin F5d Wireless G Card, that connects to three networks at my home, and virtually anywhere else. Is this a broken Wi-Fi Card?
I have also tried reinstalling Drivers, to no avail, and am contemplating reinstalling my O/S.
I have Accidental Handling Insurance from Best Buy, so I can get parts replaced, but, if there is no parts need replaced….
Any help would be great, and a simple e-mail would be awesome, if you had the time.
Sincerely and Grateful,
Reilly aka Broken Gateway Guy
October 21st, 2008 at 5:32 pm
i have hp ze4820 …i was just starting to play game….and all of a sudden the laptop went off….1st time ever….it was on the bed….later next day i tried to turn it on…the windows loading screen is different from the one i used…I had XP vista loading theme…later the original windows loading theme came up…..and now when i try to start it starts up till a certain time then it goes off again…..every time…..i opened it cleaned it…but the same problem….don’t know what to do….help me please….
thanks
October 22nd, 2008 at 7:39 am
well…i was trying out stuffs…and I wanted to backup my HDD and then the HDD kept making clicking sound….is the HDD gone….?? is that causing my laptop to shutdown all the time…except the system overheating..??
October 23rd, 2008 at 9:08 am
Hi,
i’ve got a brand new acer aspire one with 120gb harddrive, 6cell battery and windows xp. it’s been working fine for the past 2 months, but when i tried turning it on today it shuts off after about a minute of two, no matter if i let windows load or go into setup. the battery is fully loaded and i’m not able to open any applications (since it turns off just as windows in fully loaded)…
could it be a virus??
December 29th, 2008 at 4:21 pm
I have a satellite a135-s2386. A while back, it would shut down while playing games. we discovered the heatsink clogged with dust so we cleaned it and this resolved the issue. now it has a new issue. once I start the pc it will shut itself down shortly after booting. once it shut the monitor down, I could hear a noise that something was still on, possibly the hard disk however, I noticed the CPU fan not running. so I shut the machine down and restarted it and watched the CPU fan. the fan comes on at startup and shuts off on it’s own within about 10 seconds. this must be the issue but why would the fan shut itself off?
January 26th, 2009 at 8:20 pm
i can be doing something on my laptop and it will just cut off and has touble starting up again, it is an acer aspire, since it is still under warranty ive sent it back about 3 or 4 times now and still having the same sort of problems. Acer Repair Center say it was the heatsink and/or thermal module they cleaned it and sorted it out an told me to keep it on a flat surface and when i do it still happens, strangely my girlfriend has exactly the same sort of laptop and she can have hers on the sofa arm even on the bed for hours and she has absolutely no problems with hers, im at my wits end
January 28th, 2009 at 6:35 am
I have an NEC VERSA A2100 which does this. I’d like to pull it apart to clean the heatsinks and smear new heat conducting compound on them but I can’t find any info on how to do so.
The generic disassembly info for other laptops such as the Toshibas is great. Is the NEC much different?
Thanks for any assistance,—geoff
February 7th, 2009 at 9:28 pm
I have a laptop Gateway MX8711. When I am running a graphic or video website I can hear my fan get louder and then it will shut off. Sometimes it is not even hot enough to overheat. I always make sure it gets air flow. Can someone please help?
February 8th, 2009 at 11:19 am
DebraK,
Sounds like overheating problem. You can try cleaning the heat sink using compressed air. Buy a can of compressed air and spray it into the air intake on the bottom of the laptop. Make sure there is no dust inside the heat sink.
February 12th, 2009 at 10:19 am
I want to thank you for your suggestion about not blocking the air intake. I didn’t realize that my HP had the intake on the bottom and was being blocked when I would have my laptop on a tray on (of all things) my lap. Raising that back of the computer about 1/2 inch from the tray has resolved the problem. Thanks again.
February 3rd, 2010 at 11:47 am
I have a Dell Inspiron 1501 laptop. It shuts down without warning when operating on battery power. It usually happens within minutes of unpluggig the AC power. The battery indicator shows plenty of charge when it happens. I even switched batteries from another 1501 and it still does the same thing. It runs fine and never shuts down when plugged into AC power. I first thought it was a heat problem and replaed a noisy fan. I do hear the fan working. If it was a heat poblem it should shut down when on AC power. Any help would be appreciated.