The battery symbol on the bottom claims that its plugged in but not charging

My Dell computer isn’t working properly. The battery symbol on the bottom claims that its plugged in but not charging. Unfortunately, whenever I pull the charger out, my laptop immediately shuts down.

Most likely your problem is related to the battery. Apparently the battery is not working properly and cannot power the laptop when the charger is unplugged. The first thing to do is testing the laptop with another known good battery, if you can find any.
If the laptop works fine with another working battery, your battery is bad and you need a new one. If you still experience the same problem even with a new battery, most likely there is a problem with the motherboard.


 

37 Responses to “The battery symbol on the bottom claims that its plugged in but not charging”

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  1. 37
    Terry Says:

    I have two Dell D510 laptops that run fine on a charged battery, but neither will charge the battery or operate with the a/c adapter. However, whenever an external monitor is connected, the a/c adapter works fine for both running the laptop and charging the battery. The monitor does not even have to be turned on. Any ideas? Thanks.

  2. 36
    André Says:

    Hi all!
    I have found myself having quite the issue here, and here it is:
    I am the owner of an Acer ASPIRE 6935G wich is around 2years old now.
    The problem is that i bought this notebook for the purpose of gaming when im travelling, wich i do frequently.
    NOTE: I ALWAYS USE THE NOTEBOOK WITH AC CHARGER PLUGGED IN!
    Anyhow a while ago it started charging VERY slow, it charges slow when i surf and idle on it, but the minute i start off a game (wich requires more power..) the battery starts declining rapidly (around 1% per minute with AC charger plugged in)The LED light wich confirms the charger is in is working, my battery indicator say’s it’s plugged in and charging.
    What have you done to try and fix the problem?:
    1. I have tried to start without battery and AC charger plugged, that did NOT work.
    2. I have tried another identical charger, that did NOT work.
    3.I have opened the notebook up and check the wiring down to the mainboard, it appears to be perfect.
    4. i have opened up the area where u plug ur charger in the notebook, again it looks flawless.
    5.I have updated the powermanagement tool, without any changes.
    6. I have flashed BIOS, no changes.
    7.I have booted a LINUX CD too see if it was any software issue, same problem appears then.

    As far as i can see i have done almost everything i can, im just hoping there is someone out there who had the same problem and have been able to fix it =).

    The obvious problem is a solder or something like that on the mainboard wich has malfunctioned. Wich again forces me to get a service on it, wich sucks. Unfortunaly i have little experience with disasemblying notebooks, im always been a much more fan of stationary ones.
    But if one of you guys/girls convince me that its actually a mainboard error and i can’t get a service within a reasonable amount of cash im gonna give it a go and try to solder/fix it myself.
    Sorry for wall of text, and hopefully some of u got a proper answer for me =)

  3. 35
    Keith Says:

    Dropped my laptop and the battery will not charge past 36% and the laptop will shut down if I unplug the AC adapter. Any solutions?

  4. 34
    Nicole Says:

    My HP sometimes says plugged in, not charging, and when I do a battery check it says to replace the battery. But if I shut it off and let it alone for a while, it’ll say plugged in, charging and the battery check says that the battery is in good condition. Why is it doing this?

  5. 33
    William Says:

    I have a HP Compaq Presario c500 I bought new about 2 years ago.
    Before this happened my battery had been going from 100% to dead in about 15 mins. I have always used it with the battery in the computer.
    Then one day my laptop dies without going into hibernation mode. This has happened before while I had the bottom vent covered, but since then I have been careful not to do that. I tried to turn it on but it would not, I checked the adapter and heard it beeping. I got a new one and the laptop turned on but said there was a checksum error. I told the computer to fix it. Then it started up like normal. I watched a movie, then put the computer into hibernate mode. I started it up again later and the computer only beeped loudly and turned on the mute light. I tried it again then it turned on. It worked normally, with fan running, for about 20 mins. then shut off. The battery would say it was plugged in and charging but would stay at 0%. This cycle of maybe turning on and maybe not, then working for a bit then shutting off continued to happen with the working time getting shorter and shorter each time. When I try using the laptop without the battery the charging light would flash as long as the cord was plugged in.
    I then got a new battery and charged it overnight. When I turned it on it started up normally with the battery at 6%. I saw it go down to 5 then 4, then it shut down at 3% after about 40 mins of running. I was able to use my computer for the things I normally use it for in that time.
    I then disassembled the computer and found that the power coming from the adapter input to the actual computer read the correct voltage. I tried reconnecting the video display cable as I read this might fix my problem. It did not. I disconnected the keyboard, video, dvd player and hard drive and the charging light still flashes. I also sprayed canned air all around the inside. What is the problem?

  6. 32
    alex Says:

    yeah…I got the same thing and hp wants me to send it in because it might be a needle in the port where the charger goes in

  7. 31
    liam Says:

    my brother just ran my laptop out of power it is a hp g60 laptop with windows and when i plug it in it says plugged in not charging i dont understand plz help!

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