I dropped HP Pavilion dv9700 and cracked the LCD screen
I accidentally dropped my HP Pavilion dv9700 notebook and the LCD screen got cracked. Can I replace the screen my self or it’s too complicated? Do you know how to remove the broken screen and where I can find a new one?
Yes, you can try replacing the broken LCD screen yourself. You’ll find step-by-step instructions in the manual for HP Pavilion dv9500/dv9600/dv9700 notebooks. You’ll have to read the instructions and find out if it’s too complicated for you or not.
HP uses two different types of LCD screens in these models. Some screens come with single backlight lamp and other screens come with dual backlight lamp.
You’ll have to do some research and find out if your laptop has a single or dual lamp screen. Replace the broken screen with a similar one.
All LCD screens (and their part numbers) used in HP Pavilion dv9500/dv9600/dv9700 notebooks are mentioned on the page 69 in the above mentioned manual.
In most HP laptops the screen/display part number is shown on a sticker glued to the video cable (somewhere close to the connector). In most cases you can find the sticker under the keyboard bezel where the video cable plugged into the motherboard. Find the display part number and google it or search on eBay.





November 16th, 2009 at 1:14 pm
I have disassembled my HP nc2120 laptop following the HP’s manual. I’ve removed the battery, disassembled the hard drive, removed the external memory module, mini PCI communications module, optical drive, keyboard, but was unable to remove the switch cover and the led board because I don’t have the screwdriver,removed the fan and heat sink and cleaned them both. Removed the processor, didn’t remove the modem (because of the switch cover), removed the internal memory module and the RTC battery and tried removing the top cover but was unable (but I tried) because of the switch board and when I was screwing it back one screw was unable to hold tight and later some plastic fell out from the laptop. I didn’t replace the paste between the processor and the heat sink.
When I completed the reassembly step by step and tried to turn on my laptop it just won’t. When I press the power it starts the fan for a second and when I press it once more and it begins to start but after a second or two it dies.
Is there something I could do to resolve this problem?
November 16th, 2009 at 1:35 pm
Lucas Nummulus,
What was the original problem? Why did you go through all these disassembly steps?
November 16th, 2009 at 2:13 pm
The fan was too loud, laptop had a tendency to over heat and suddenly shut down and was unable to start up for 15 minutes and later when I shut it down it left a message on a blue screen:
STOP: c000021a {Fatal System Error}
The windows log on process system process terminated unexpectedly with a status of 0×00000000 (0×00000000 0×00000000).
The system has been shut down.
November 16th, 2009 at 2:17 pm
Lucas Nummulus,
1. Check the processor. Make sure the processor is seated correctly and the socket is LOCKED. Unlock the socket, reseat the processor and lock the socket. Test if it helps.
2. Memory modules are not seated correctly. Make sure the memory module is installed properly. Reconnect the memory module just in case. Test if it helps.
December 7th, 2009 at 12:31 pm
I dropped my HP dv4000 and now the screen is cracked inside. I need to get come files off of it. How do I bought a VGA cable to hook into a desktop monitor. How do I pull up my laptops screen on my desktop?
January 24th, 2010 at 12:20 pm
I have a Toshiba lap top, and the screen has been severely cracked after it was dropped. I have a lot of confidential info on the laptop and can’t send it for repair with this info on. The screen is so damaged nothing can be seen but it all seems to be powering up ok. The lap top is only 1 month old so desperate for a solution!
Thanks