My laptop has a 2 mouse pointers. One is a touchpad and the other is the red button in the center of the keyboard.
My problem is that the mouse keeps moving on its own. If i try using either of the 2 it still moves all over the screen. I have a Compaq EVO N610c laptop.
I think your mouse keeps moving on its own because there is a problem with the pointer (red button) on the keyboard. Apparently it’s broken and causing the mouse to move on it’s own. You’ll have to replace the keyboard.
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I don’t see anything addressing a Gateway notebook. My kids popped off and broke several keys on the keyboard, so I am planning on purchasing one from eBay and am wondering if the process would be the same to replace it as your suggestions have been on this site. Thanks for the help!
If you want to replace individual keyboard keys, you’ll find help in this article. If you want to replace the whole keyboard, continue reading here.
I hope it helps.
I spilled a VERY small amount of liquid on my husband’s Dell laptop and now certain keys stopped working (Z X C V M , . / Shift Enter). I’m freaking out that I’ve broken his computer…how can this be fixed. We contacted Dell and we’re past the warranty by one week (figures)…any suggestions to make the situation better? What do we do???
Most likely you’ll have to replace the keyboard. You can find a new keyboard for your laptop here if you search by the laptop model and then replace the keyboard using the service manual. If that’s the only problem with your laptop then replacing the keyboard should fix it.
I have DELL XPS m1330 laptop with Windows Vista home edition installed as factory setting. Its working fine. But I wanted to install windows XP and same time I wanted to preserve my Windows vista copy too. So I bought a new internal HDD and just replaced the original internal harddisk with new one and installed Windows XP Professional on this new HDD. But now problem is after working for few mins my laptop just freeze. I have macafee installed and it doesn’t show any viruses or adware or any malicious stuff. So I guess it’s some software issues with my WINDOWS XP copy or touch pad problem. I tried to work in safe mode and touch pad and keyboard works fine in safe mode but not in normal mode. Attaching a mouse doesn’t work either. I even reinstalled the WINDOWS XP quite a few times, but same problem persists it works for a bit then doesn’t work again.
I guess as my system works fine with Windows Vista and even with windows XP in safe mode, its not hardware problem.
I get problem when I work in Windows XP normal mode, so i guess should I try with different copy of Windows XP? What should I do?
Not sure if different copy of Windows XP will fix the problem.
Here’s what you can try. Check the BIOS version running on your laptop. I just checked the Dell website and it looks like the latest BIOS version for your laptop was released on September 19, 2007. The latest BIOS has an update for nVidia video BIOS.
If you have a previous BIOS version installed, try upgrading to the latest one. It’s possible that the video update will fix your problem with Windows XP.
For some reason every 5-10 key strokes by laptop doesn’t put a letter on the screen. I know I am hitting the key and yet it doesn’t want to put work properly. I end up with something like this without going back all the damn time to fix it—-> “Helo, my name is jeff and i ha a serious roblemith y laptop an the keys don’t sem to wanna worproperly. Its really pissing me of.” So that SHOULD have been perfect grammar. Please help!
I think this could be a software related problem. Try booting into safe mode and test the keyboard in there, does it work properly in safe mode? Here’s another method that can help you to find out if the problem is software or hardware related. In this case this method should be 100% accurate.
Download Knoppix (.iso image) - live Linux operating system and burn it on a CD. Boot the laptop from this CD and you’ll get an environment similar to Windows. Open up a text editor and test the keyboard in there. If the problem is gone, your problem is software related - reload Windows and you’ll fix it. If the problem is still there even with Knoppix, your problem is hardware related.
I think the problem is software related. So if you don’t want to mess with Knoppix, just reinstall Windows and most likely the problem will be fixed.
Bizar problem: My laptop works fine only when I continuously press and hold any key on the keyboard.
Laptop type: Fujitu-Siemens Amilo M 1420
OS: Windows XP SP2
If I (re)boot the laptop it always freezes in the “XP startup screen”. When I press any key on the keyboard, hold it, the booting continues… When I lift my finger and release the key I was holding, the booting stops, press down any or same key on the keyboard again and the booting continues, when booting complete, the touchpad and keyboard will not work, when I again press and hold any key I can use the touchpad and type/use the keyboard… to be short my laptop works perfect if I press and hold (doesn’t have to be hard, even when pressed very GENTLY) any key on the keyboard… which makes this a VERY bizar problem.
The motherboard got renewed in warrantee time and ?fixed? the problem for about a month or so after that the same problem occured but outside warrantee time!
From visiting the Fujitsu-Siemens website/forum I know that there is at least one more user of the exact same laptop that has the same problem.
I’m very interested/curious on what you will have to say about this and by all means very much obliged for it.
Thank you.
Dirk
You are right, it’s very bizar. May be it’s some kind of new security future from Microsoft, so nobody can control your laptop remotely? Just kidding.
I think it could be a software related problem. You can test the laptop with a live Linux CD – the operating system that runs directly from the CD. I usually use Knoppix, you can download an image and burn it on a CD. After that start the laptop from the CD and wait until the laptop boots to the desktop. See if the problem still exists. If the laptop boots fine and all keys work properly with Knoppix but not with Windows, you have a software related issue. Reload Windows.
Or just reload the operating system without testing with Linux. I think it might help. Do you remember if the operating system was reloaded after Fujitsu-Siemens technician replaced the motherboard? May be the motherboard wasn’t your problem last time?
If reloading the OS will not help, the next step would be removing the keyboard. Disconnect the keyboard from the motherboard and start the laptop. If the problem is gone, probably you have a bad keyboard.
If the problem still exists even after the OS is reloaded and keyboard removed, I would say you have a bad motherboard. I don’t know what else could be wrong.
Just a few days ago I had to repair a laptop with kind of similar problem. The customer complained that her keyboard doesn’t work in Windows, but she still can type here password at the login screen. I started the laptop and typed the password without any problem, but as soon as laptop booted to the desktop all keyboard keys stopped working. I reloaded the operating system and it fixed the keyboard problem.
I have a Satellite M35X. I use this laptop for work and personal use. It was purchased January 2005, so it’s 18 months old. Recently, I purchased Scan Disk to back up my documents file on a chip that you can carry around your neck, — I don’t know the technical name for what they call this. The day I plugged this in to a USB port, 20 minutes later when I was working in Microsoft Word, my computer keyboard starting doing its own thing. If I hit the shift key, it would take off typing “n” across the page or the backslash symbol. It would reboot but I could not get past the password screen. When I started to enter my password – the touch pad still works well in moving the cursor to an area. It would permit me to enter 3 characters, then it would return wiping the display out and back to reentering again. I purchased a new keyboard and replaced the old. The same thing occurred. I purchased an external keyboard, and unplugged the laptop’s keyboard. For the first 4 hours everything went well, then it did the same thing. When I went into Word it would start typing capital “b” across line upon line. Hitting Escape did not stop it. Holding down the backspace key just caused it to delete the last typed letter, but as soon as it was released, it would continue across the page. Sometimes it would type three characters on a line then return and start with a backslash symbol and type a couple more alphabets on that line, then return and start with a backslash again and a few more characters, return again, and do the same over and over. The alphabet typed on the lines were not always the same – it liked a capital “A” and “n” quite often. When you then go into Microsoft Explorer it will not let you type in the search bar or the address bar but inserts backslashes, continual, never ending Since the laptop keyboard has been replaced, and an external purchased and plugged in, it is not the keyboard, but must be something in the computer. HELP! Any suggestions????
According to the description you’ve provided, I would assume that the keyboard is bad, but you already replaced it. That is a very strange problem. I assume that it might be a software problem.
You can try to reinstall the keyboard drive. Open the device manager and find the keyboard line. Click on the plus sign to expand it. Right click on the “Standard 101/102-Key or Microsoft Natural PS/2 Keyboard” line and click on uninstall the driver. After you reboot the laptop, Windows will reinstall the driver automatically. Try it first – it might help.
Also you can try this. Revert the operating system back in time when the keyboard was working properly. You’ll have to use the system restore utility. Go to Start – All Programs – Accessories – System Tools – System Restore. Choose date and time when the keyboard worked fine and run the restore. This process will revert only system files and you shouldn’t loose any personal data.
If it still doesn’t help, you can reload the operating system from a recovery DVD. It will take the laptop software back to original factory defaults. When you re-image the drive all data on your hard drive would be erased. BACKUP all important files before you run the recovery DVD. This process should eliminate any software related problems.
One more thing. Try to re-flash or update the laptop BIOS. May be the BIOS is corrupted and it causing the keyboard problem.
If it still doesn’t help, then I would assume that the keyboard controller on the system board can be bad and the system board has to be replaced.