I have a HP DV5000 laptop, and I decided to do a full PC recovery, so when it tells me to put in 2nd disk, once I put the disk and press OK after a couple seconds while its trying to load it, it powers off automatically, I turn it on and start it over and it still does the same thing. I have never experienced that before, I have done PC recoveries a lot of times before. Please help me, I have contacted HP support they do not know the problem.
I’m not sure if I have the right answer for you but…
1. Make sure the second CD is clean. You can clean up the CD with soft cloth.
2. Run hard drive diagnostics test. You can use Hitachi’s drive fitness test, that’s a good one. Could be something wrong with the hard drive.
3. Run memory test. Memtest86+ should work just fine.
I just got a new laptop (Gateway FX series from BestBuy) and wheen I’m in the middle of playing a game or just having it on the laptop shuts down like the battery dies but I have it plugged into it’s charger ALL the time (when I’m using it). I have no clue what is wrong
I think this could be heat related problem.
1. Always keep the laptop on a flat surface. Make sure the air intakes on the bottom are open. If you close the air intakes, the laptop will overheat and shut down.
2. Listen for the cooling fan, make sure it turns on. It’s possible the fan is defective.
I have a Dell Inspiron 9100. Mine kept on shutting down randomly and eventually got worse. I got a laptop technician out and at first he thought it was overheating but it turned out to be the AC plug going into the back. Every time it moved around the laptop turns off. This implied that it was something to do with the motherboard. I only use this as a spare laptop now, but want to have a hand at fixing it myself. What would you suggest? Is there any kind of botch job I could try before buying a whole new motherboard?
It’s possible that the power jack (the socket where you plug the adapter) is loose or damaged. When you move the AC plug inside the power jack it shorts the motherboard and because of that the laptop shuts down.
It’s necessary to disassemble the laptop, remove the motherboard and take a closer look at the power jack. If it’s broken or loose you may fix the problem without replacing the whole motherboard.
Although my laptop turns itself off when the fan is obscured (not good fan clearly) it turns itself off when playing games even when I raise the laptop to give the fan space. Could it be related to the processor usage related to running a game. I am sure this is not a software problem. I live in Sierra Leone and computer fixers are few and far between, what can I do myself when spare parts are not available?
I think the laptop turns off because the processor overheats. Could it be related to the processor usage related to running a game? Definitely! Higher processor usage generates more heat.
If the heatsink in your laptop is clogged with dust, raising the laptop will not help. The laptop shuts down because dust inside the heatsink kills normal airflow.
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I am having trouble with my Evesham laptop. It turns off without any reason. When I turn it on is fine, then after about an hour or two it turns off. The times change though. I had it on for the whole day without using it but it didn’t turn off and when i went on it, after half an hour it shut down. Can you help me?
I think your laptop shuts down without any reason because of overheating. Most likely the heat sink is clogged with dust and has to be cleaned. You can clean the heat sink with compressed air, blow off the heat sink through the grill on the bottom of your laptops. Some people use vacuums for removing dust from the heat sink.
The laptop will not shut down by itself when it’s idle because it’s not using any CPU resources and the CPU is not hot.
My laptop seems to be experiences cooling fan gunk build up and that is one reason it may shut down unexpectedly.
BUT, in addition..when I move the laptop or shake the bottom a bit it seems to also shut down. Keep in mind it is not an adapter issue because the battery still has anywhere from 50-99% power remaining.
I will admit the battery isn’t so great and should be replaced. But just..moving it around. Would that be enough to create a shut down? Or is this too related to over heating?
I did at one point take a peek at the lap top too, I put it back together with maybe one or two tiny screws missing. This could also perhaps add to the dilemma.
First of all, remove the battery and test the laptop with the AC adapter. Does the laptop still shut down if you move it or shake the bottom when the battery is unplugged? If it does, the problem is not related to the battery or to the connection between the battery and motherboard. Something else is going on inside the case.
Make sure the memory is seated correctly and is making a good connection with the motherboard. Try reconnecting the memory module and test the laptop again.
Finally, minimize the laptop as much as you can. Remove battery, hard drive, DVD drive, wireless card, maybe even disconnect the keyboard and unplug the LCD screen. In short, take it apart to barebone system and leave only motherboard, CPU and memory. Test the system with the AC adapter and then with battery. Does it still shut down when moved? If yes, you can have a motherboard related problem, probably there is a bad contact somewhere on the motherboard.
By the way, what laptop do you have? What model?
Whenever I run a memory consuming process - for example downloading music, virus scan, windows update, or even play music with windows media player or winamp - or whenever I have simultaneous applications running, the laptop slows down considerably and shuts down unexpectedly with no error. If I leave the laptop on for several hours without running any memory consuming program then it does not shut down. I have checked the logs (system, application etc) but there is no error logged. I checked the fans to rule out overheating, and they work all the time. I opened up the laptop and checked the memory, took it out, switched the sticks around, but the same thing still happens. I’m wondering whether this is a hardware or software problem.. But I’m leaning towards hardware (memory), since if it was a software problem most likely I would have seen something in the logs right? I would like to reinstall my OS also but damn I lost the CD.. Can problems with the OS cause this sort of behavior?
I have an Averatec 6100 laptop.
I think it’s a heat related issue. Even though both cooling fans work fine, you might have a clogged heat sink and it will not dissipate heat properly. When you run many applications simultaneously, the CPU generates a lot of heat and if the processor is not cool enough, it will slow down. To fix the overheating problem, it’s necessary to clean up the heat sink and ideally replace thermal grease on the CPU too.
As a temporally solution, you can buy compressed air and blow all dust off of the heatsink through the fan intake on the bottom of your laptop. You can get better results if you blow off the heat sink with a powerful air compressor.
I had shut down problem with CPU intensive (games) uses on my Toshiba Satellite A75 notebook. Disassembly seemed to go fine. The processor was clogged with dust. (Not surprising to me really. I’d bought it in Dec 04, took it with me to Iraq through all of ‘05). Problem started slowly, in Iraq, about six months after I bought it.
So, I disassembled, cleaned, reassembled. All seemed, initially, to be OK. But then, as I was logging on, SHUTDOWN. Total. Tried plugging it in. Same. Total shutdown, and not even always after completing Boot process. In short, WASSUP?
This doesn’t match battery problem (since I’m not on battery). The machine is clean. What is going on?
So, you cleaned up the cooling fan and now the laptop shuts down even faster than before? Here are a couple of suggestions for you:
1. You disassembled the laptop and cleaned up the heatsink. Did you remove the old thermal grease from the CPU? And mostly important – did you apply new thermal grease or assembled it without grease? If there is no thermal grease between the processor and the heatsink, the laptop will overheat and shut down.
Make sure the processor is locked in the socket on the motherboard.
2. The cooling module has two fans. Did you plug BOTH fans during assembly? May be you forgot to connect fans and they do not work? Here’s how you can check them. When you turn on the laptop, both fans should start spinning. You can see both fans through the grill on the bottom of the laptop. Make sure both fans spin on start up. If one of them or both fans will not spin, probably you forgot to connect them. Disassemble the laptop again and connect the fans.
My Toshiba Satellite P35 laptop is giving me a real headache lately. It shuts down whenever I start using some video editing programs like Adobe Premiere or Ulead Media etc. I know they require a lot of memory that’s why I ordered another GB, now my Ram is 1.5 GB. Nevertheless it continued shutting down that’s when I started reading posts from other users and found out that it’s a common problem with Toshiba Laptops. Yesterday I disassembled it and cleaned the heat sink (to tell you the truth it was really dusty
). However today when I tried to turn on the computer it would shut down even when I’m not using any editing software, it shuts down after 5 minutes or so. I am pretty sure I connected everything back as it was before; I double checked every wire meticulously.
I’d really appreciate if you’d give me an advice; I have a couple of video projects to finish soon.
I think it’s possible that you forgot to connect the fan assembly cables to the motherboard. The fan assembly has 2 fans and 2 separate cables that you have to plug in into the motherboard. You can do that only when the system board is removed from the base, there is no access from the bottom of the laptop. I’ve done it myself many times. Turn on the laptop and listen if fans are spinning. I believe that both fans have to start spinning as soon as you turn on the laptop. If they not spinning then either the fan assembly is bad or it’s disconnected.
Here’s another suggestion. If you removed the heatsink from the CPU, did you reapply thermal grease on the processor? A few month ago a received a similar email from one guy and he experienced the same problem after he cleaned up his laptop. It happened because he removed old thermal grease, but never applied new grease. He assembled the laptop without any grease between the CPU and the heatsink. The problem was fixed as soon as he reapplied thermal grease.
We have a Toshiba Satellite Mobile Intel(R) Pentium (R) 4 CPU. When it sets for a while, and it can vary, the computer shuts down and you can’t log on to the internet or run any programs without shutting it off and turning it back on. What can be causing this? It has been driving us crazy. We should also tell you that we are not computer savvy, so before we take it some where to have it checked out we thought we would ask you.
From your description I cannot understand if your computer shuts down completely or it locks up after a while, so you cannot do anything. If your computer shuts down unexpectedly, then I would check if the heat sink is clogged and the CPU overheats. It’s a very common problem and usually doesn’t take a lot of time to repair.
On the other hand, if your computer locks up after a while, then I would test the hard drive first. I’ve seen it many times when a laptop stops responding because of a bad hard drive. If the hard drive fails the test, then it must be replaced. Hard drive replacement requires reloading the operating system, so be prepared for it. Do not forget to back up all important information from your computer when you take it to a repair shop.
If your laptop is Toshiba Satellite M35X, A70 or A75 then you might have a top cover that wasn’t grounded properly. You can fix the problem if you replace the top cover assembly or modify the old one.