My laptop turns off without any reason

posted in: Notebook Shuts Down | 25

I am having trouble with my Evesham laptop. It turns off without any reason. When I turn it on is fine, then after about an hour or two it turns off. The times change though. I had it on for the whole day without using it but it didn’t turn off and when i went on it, after half an hour it shut down. Can you help me?

I think your laptop shuts down without any reason because of overheating. Most likely the heat sink is clogged with dust and has to be cleaned. You can clean the heat sink with compressed air, blow off the heat sink through the grill on the bottom of your laptops. Some people use vacuums for removing dust from the heat sink.
The laptop will not shut down by itself when it’s idle because it’s not using any CPU resources and the CPU is not hot.

25 Responses

  1. krystel

    hi. i have a problem with my laptop acer [aspire 5710], It turns off without any reason,my conclusions are,because i reformat it almost 5 times-[because i get virus from a devices,]because of dust? or the battery?please help me,i don’t know what’s the problem of my laptop.:[

  2. Laptop Freak

    Christina,

    it would say you may have a system or drive change

    What the message is saying exactly?

  3. Christina

    Hi, a few days I reported an issue because of my computer randomly shutting down. But when I would restart it, it would say you may have a system or drive change….What does that mean?

  4. Laptop Freak

    Christina,

    In the past 3-4 days my laptop seems to automatically shut off while I’m in the middle of using it…i would also feel the fan and it would be extremely hot…

    I think your laptop shuts down because of overheating. Check out this article for more information about heat related issues.
    You can try cleaning fans and heatsink with compressed air.

  5. Laptop Freak

    Juliet,

    but this problem has also occured when I have taken the battery out and run it off the mains only so I’m wondering if there’s a problem with the charger connection.

    If the laptop shuts down even when the battery is removed, then this problem is not related to the battery.
    I would probably suspect the AC power adapter first, could be defective power supply. If you test the laptop with another known good power supply but still experience the same problem, I would take a closer look at the power jack.

  6. Laptop Freak

    Joel Sumanth,

    I formatted the hard disk and then tried to install Windows XP, at the time of installation, the Laptop shuts down abruptly

    Could be heat related issue. It’s possible that your heatsink is clogged with dust and because of that the laptop overheats. Buy a can of compressed air and spray it inside the cooling fan grill on the bottom or side of your laptop. After that try installing XP again. Does it still shut down?
    Run diagnostic tests on the hard drive and memory. Use Hitachi DFT for the hard drive and Memtest86+ for memory. You’ll find links to both utilities in Useful Links on the right side of the website.

    “NTLDR is missing” message is popping up.

    Usually this is software related problem and reinstalling XP fixes it.

  7. Christina

    Hi,I have an Acer Aspire 5100-3583 (Windows XP Media Center Edition) In the past 3-4 days my laptop seems to automatically shut off while I’m in the middle of using it. My laptop is connected to the power cord and it is connected to a working outlet so I know the power cord is working because I just replaced my power cord with a brand new one from Acer about a month and a half ago. I am not sure why my computer has been randomly shutting off for no reason but when I would restart it, I would get a message saying “We are sorry for the inconvienience, but if your computer has been shutting down randomly, it may be because of a system drive or software change.” and they mentioned a whole bunch of start up options like “safe mode, start up windows normally….” anyways I clicked on the Start Up Windows Normally and when it would be in the middle of starting up it would shut off again. I tried to restart my computer for like 10 minutes and it would keep doing the same thing. Even while I am in the middle of reading the options to start my computer up it would randomly shut down. Then I clicked on a a start up option of “starting up windows…” and it explained it would start up with working with the regular files i had on my computer…or something like that..and anyways my computer started up. But today it shutted off again, and when I restarted it, it didnt give me that message of how there may be a software change or w/e. When It would also shut down, i would also feel the fan and it would be extremely hot. I do have antivirus software which is working. I am not sure why my computer is shutting down but I would appreciate it if I could get an answer to why this may be happening.

    Thank you,
    Christina

  8. Juliet

    HI,
    My problem is with a laptop (HP Easynote E6) that shuts down unexpectedly (not often, maybe every few days) and although it may be an overheating problem, I’m concerned it may be connected with the battery or the battery charger. When it shuts down, the mains cable light goes off but both the battery light and the battery charging light flash. If I try to turn it back on it goes completely dead, the charger light comes on but goes off again if I try to switch it back on. If I leave it for a few minutes I can switch it on again. I think the battery needs replacing anyway, as it lasts for a very short time, but this problem has also occured when I have taken the battery out and run it off the mains only so I’m wondering if there’s a problem with the charger connection. Any help gratefully appreciated.
    Thanks
    Juliet

  9. Joel Sumanth

    Hi, I have a Acer Aspire 1360 series laptop. It has AMD Antholon processor with 256 MB RAM and 40 GB HDD. Recently I got Internet connection, I downloaded lot of junk stuff from net and the next day it didnt boot. “NTLDR is misssing” message is popping up. I thought its because of some virus, so I formatted the hard disk and then tried to install Windows XP, at the time of installation, the Laptop shuts down abruptly. I tried installing many times but of no use. Now also I am getting the error “NTLDR is missing” if I dont insert Win XP CD in the CD drive. Please let me know whats going wrong. My battery is working perfectly fine and fans in the CPU are running fine, so there is no over heating problem. Will this problem solve if I use Acer Recovery CD (which I need to buy)?

  10. I have an Asus Z91E and have problems with the power jack, which I intend to either replace or resolder.The problem I have is disassembling the laptop. I have removed all screws and removed the screen but I can’t seperate the top and bottom sections to get to the motherboard can somebody please help me.

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