My problem is that i am getting a random black screen from time to time, this happens while using various apps from internet explorer to my dj software. When this happens the backlight is still on (clearly visible in a dark room. I thought i would try hooking it up to my desktop monitor when this happened the last time, to my surprise it worked fine, it had not crashed, clear image on the external monitor, black screen on the laptop display (but the back light was on). Any ideas as to what could be causing this?
1. Make sure you are running the latest version of BIOS. Download and upgrade the BIOS if needed, it might have a fix for your intermittent video problem.
2. It’s possible that the video cable is not making good connection with the LCD screen or motherboard. Reconnecting/reseating the cable might help.
3. Could be bad video cable or LCD screen.