Screen on Toshiba Satellite A215 goes blank

posted in: Liquid Spills | 30

I have a problem with my Toshiba Satellite A215 laptop. The screen goes blank intermittently. I know this is not related to settings because the screen goes blank even when I’m working on the laptop or watching a movie. Do you know what is wrong and how I can fix this problem with my laptop?

First of all, find out which version of BIOS you have installed on your laptop, then go to the Toshiba website and find out if they have more recent version available for downloads. I’ve seen this problem with Toshiba Satellite A215 laptops before and it looks like Toshiba addresses this issue in the latest BIOS release. They do not explain what exactly is wrong but the BIOS change history says: “Corrected an intermittent black screen issue”.Update the BIOS and see if it fixes your problem.
If the problem is still there and the screen still goes blank, apparently there is something wrong with the inverter or backlight.

30 Responses

  1. Kevin1489

    I have a TOSHIBA Satellite L300 and have been using it for over 3 years without any trouble. A few days ago the screen went blank (not black but blank with different colour shades viz. blue or grey and even pink). The problem occurs only when I connect it to the charger and while on battery backup it works just fine. However it works fine in safe mode (Win 7) and on open source platforms (I use Open Solaris). Am at a loss to understand what is causing the problem!

  2. Hello,

    I am having a problem with my screen going blank but and I can’t get to anything. it is a white screen and at first it was intermittent with the screen slowly fading away and I would adjust the angle of the Screen and it might come back. now it is not responding at all and I don’t know what parts to get or anything so that I can fix it. will I need a new screen or is there a way I can buy a cable and replace that? Please help!!! I need my computer!

    Thank you!

  3. Laptop Freak

    TC,

    My wife’s Toshiba is having the same issue. I did one extra step and that was to attach the laptop to an external monitor. As soon as I did that, the screen on both came on. She was able to complete the work using the monitor, until the next morning when she restarted the computer and the same thing happened. I then reattached the external monitor and again…she was in business. I have been working with computers for 30 years…this is an interesting one

    Turn on your Toshiba laptop (do not connect external monitor) and take a closer look at the LCD screen. Is it really black AND blank, or you can see a faint image?

  4. My wife’s Toshiba is having the same issue. I did one extra step and that was to attach the laptop to an external monitor. As soon as I did that, the screen on both came on. She was able to complete the work using the monitor, until the next morning when she restarted the computer and the same thing happened. I then reattached the external monitor and again…she was in business. I have been working with computers for 30 years…this is an interesting one. No answer yet…but will keep troubleshooting.

  5. i really need help! i just turned on my laptop but everything is not moving-the pointer, time..even my keyboard doesn’t work! what happened? how can i fix it?.i tried turning it off but didnt work. its been two hours..please help

  6. I am having this issue now. I have checked the power mgmt settings and all of them are at 100%. I have updated the BIOS to the latest version and I have even changed the invertor board. I can see the screen it just isn’t lit up. Am I going to have to replace the backlight lamp now? Please advise.

  7. Laptop Freak

    abid,

    I have a Toshiba Satellite L10-102, after 5 years of trouble free service, iam getting the following problem. After pressing the power button the Toshiba Logo comes on with the option of F12 to enter setup, but then the screen goes blank, it is not black but greyish. The problem is that i have some very important data which i need to save so do not want to format the disc. Any solutions please?

    You can back up important files from the hard drive using an external USB enlcosure:
    http://www.laptoprepair101.com/laptop/2007/04/17/access-hard-drive-using-usb-enclosure/

  8. I have a Toshiba Satellite L10-102, after 5 years of trouble free service, iam getting the following problem. After pressing the power button the Toshiba Logo comes on with the option of F12 to enter setup, but then the screen goes blank, it is not black but greyish. The problem is that i have some very important data which i need to save so do not want to format the disc. Any solutions please?

  9. Laptop Freak

    fururedoctor328,

    I updated my BIOS as well as done the battery thing actually it was always on 100% and my computer is still going to a black screen and I am freaking tired of this. THere is something wrong with the system and there is something else that can cuase this black screen

    Take a closer look at the screen when it’s black. Is it completely black you you still can see a very faint image? If the faint image of the desktop is still there, most likely you have a problem with the inverter board. I would try replacing the inverter board first.

  10. futuredoctor328

    I updated my BIOS as well as done the battery thing actually it was always on 100% and my computer is still going to a black screen and I am freaking tired of this. THere is something wrong with the system and there is something else that can cuase this black screen

    Can anyone help

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